Manager, Partnerships

🕒 il y a 11 jours

🌲 North Carolina – Distant

🌲 North Carolina – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Canopie

Site WebLinkedInTous les Emplois

2 - 10 employés

Fondée en 2020

🏥 Santé

☁️ SaaS

🤝 B2B

💰 €3 700 000 Seed Round - Canopie en 2024-09

Healthcare • SaaS • B2B

Canopie est une entreprise de santé maternelle numérique qui propose une application basée sur des preuves et une plateforme de soins pour soutenir les personnes enceintes et post-partum. L'application Canopie offre des programmes courts en audio/vidéo, un contenu multilingue, des cours virtuels dirigés par des experts, et un coaching individuel avec des cliniciens périnataux, avec une escalade vers des ressources de santé mentale supplémentaires si nécessaire. Canopie collabore avec des systèmes de santé, des régimes de santé, et des prestataires pour fournir des soins préventifs de santé mentale maternelle axés sur l'amélioration des résultats pour les mères et les nourrissons.

Description

• Serve as the primary operational point of contact for Canopie’s health plan and program partners, owning day-to-day communication and ongoing relationship maintenance • Coordinate and support regular partner check-ins and quarterly business reviews (QBRs), preparing and presenting program performance materials • Track partner commitments, open items, and follow-ups; proactively flag risks and drive resolution across internal teams • Manage onboarding workflows for new partners, coordinating across clinical, product, and operations to ensure smooth program launches • Maintain organized partner documentation including program configurations, contact records, and escalation histories • Own the production, packaging, and presentation of recurring and ad hoc partner-facing reporting - member engagement, utilization, retention, and outcomes - partnering Strategy/Analytics on metric definitions and supporting the analysis. • Working from that analysis, proactively surface and interpret what’s working and what needs attention across the partner portfolio - and put it in front of partners before they ask. • Build and maintain clear, accurate dashboards and reports that give partners confidence in their program performance • Support internal reporting that informs clinical operations and leadership decision-making

🎯 Exigences

• 5+ years of experience in account management, partner success, client operations, or healthcare program administration • Experience working in healthcare, MPH or other health degree very helpful • Comfortable working with data - you can take metrics and analysis and turn them into a clear, accurate narrative for a non-technical audience. • Able to grasp and articulate business value to sophisticated stakeholders - you can learn what makes Canopie valuable to payers and partners and tell that story with credibility. Direct healthcare experience is a plus, not a requirement. • Strong program management instincts - you can run many parallel partner workstreams across product, clinical, marketing and analytics, and keep every train on track, without dropping handoffs. • Comfort reading and operating against contracts and SOWs - you know what’s been promised and how metrics are defined. • Confident and clear communicator in writing, through visual presentations, and on calls; you know how to manage a partner relationship without over-promising • Highly organized and reliable in a remote environment: you track your own follow-ups, close loops, and don’t let things fall through the cracks • Energized by a mission, as Canopie’s members are navigating one of the most complex chapters of their lives, and the partners we work with are how we reach them

🏖️ Avantages

• Competitive Pay • Health Plans with FSA or HSA options • Dental, and Vision Insurance • Optional Life Insurance • 401K with Company Match • 12 weeks of parental leave for birthing parent / 4 weeks leave for non-birthing parent(s) • Additional Parental benefits to include fertility stipends, free diapers, breast pump • Paid Holidays • PTO Accrual from day one • Employee Assistance Programs and SO MUCH MORE!!