Strategic Account Manager – Health Plans

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 31%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Carda Health

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51 - 200 employés

🏥 Santé

⚕️ Assurance santé

🧘 Bien-être

💰 Pre Seed Round en 2020-04

Healthcare • Healthcare Insurance • Wellness

Carda Health est une entreprise de santé virtuelle spécialisée dans la réhabilitation cardiopulmonaire à domicile pour les personnes atteintes de maladies pulmonaires et cardiaques. Reconnaissant que de nombreux patients manquent des soins vitaux, Carda Health offre des soins de haute qualité basés sur des preuves scientifiques directement aux domiciles des patients. Les patients sont soutenus par une équipe de prestataires de classe mondiale, comprenant des médecins, des infirmiers praticiens et des physiologistes cliniques de l'exercice, qui personnalisent les plans de réhabilitation pour répondre aux besoins individuels. Carda Health propose des interactions en direct et un suivi, en utilisant des outils envoyés directement aux domiciles des patients. Le service est très apprécié des utilisateurs, avec des améliorations significatives rapportées dans les métriques de santé et la qualité de vie après seulement 12 semaines de participation.

Description

• Own Carda's most important client relationships after contract signing • Serve as executive-facing lead for a portfolio of Health Plans • Prove Carda's value and deliver against contract expectations • Manage day-to-day executive relationships across clinical, network, care management, and Stars stakeholders • Run monthly performance reviews, quarterly business reviews, and annual value summaries • Track referral and enrollment volume, conversion, engagement, and completion against contract expectations • Identify expansion opportunities across markets, member populations, product lines, sites, service lines, and initiatives • Build relationships with executive sponsors and serve as the primary point of contact for Health Plans • Communicate client strategy and execution ideas to senior leadership • Represent the Payer Vertical internally and prioritize partner-driven initiatives • Lead QBRs and executive check-ins focused on performance • Own partner escalations and coordinate cross-functional resolution • Query internal databases and reporting tools to produce aggregate outcome analyses • Build ROI and impact narratives for health plans and health systems • Partner with Clinical and Analytics on case studies and reference stories • Drive expansion revenue and collaborate on account planning and joint expansion pursuits • Lead renewal strategy and pricing conversations with Finance • Coordinate implementation of new initiatives, including data feeds, SFTP/referral workflows, and reporting changes • Maintain partner performance scorecards against contracted terms and SLAs • Prepare renewals 6–9 months in advance with documented value summaries • Keep Salesforce account records, health scores, and renewal dates current

🎯 Exigences

• 3+ years in customer success, account management, or client partnerships • 2+ years managing enterprise-level accounts • Ability to plan, deliver, and report back to senior leadership with very little to no assistance • Direct experience managing a health plan relationship, specifically Medicare Advantage • Comfort pulling and analyzing data independently and turning it into executive-ready narratives • Familiarity with Salesforce, Google Docs, Canva, and Sage • Track record of owning renewals and driving measurable expansion revenue • Ability to move quickly and complete projects faster than peers while maintaining best-in-class quality • Cross-functional collaboration with Sales to identify opportunities and create expansion plans within each client • Executive presence, including leading a QBR with a plan CMO or health system CFO • Working knowledge of Star Ratings, HEDIS, total cost of care, and Medicare Advantage care management • Analytical ability with a proven track record of efficiently obtaining information, diagnosing issues, and identifying business opportunities • Preferred: experience in digital health, value-based care, or a cardiology/chronic condition program • Preferred: experience working with major national health plans

🏖️ Avantages

• Travel to client sites • Expansion revenue opportunities and performance-based compensation are not explicitly stated as employee benefits

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