Senior Revenue Systems Administrator

Emploi pas sur LinkedIn

🕒 il y a 6 jours

⏰ Temps Plein

🟠 Senior

💹 Responsable RevOps

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de CloudM, pas via un site d'emploi

Repérée par Remote Rocketship il y a 6 jours

Toujours ouverte sur le site de CloudM. Vérifiée il y a 31 minutes.

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CloudM

201 - 500 employés

🔌 API

☁️ SaaS

🏢 Entreprise

API • SaaS • Enterprise

CloudM permet aux organisations de posséder et contrôler leurs données Google Workspace et Microsoft 365 depuis une plateforme facile à utiliser, avec l'automatisation au cœur, offrant résilience et portabilité des données.

Description

• Own and administer the Salesforce org, including users, permissions, objects, fields, record types, layouts, validation rules, flows and maintenance • Assess, rationalise and rebuild inherited automation • Manage Salesforce changes through sandbox testing before release • Act as first-line support for revenue teams • Triage and prioritise the request queue, resolve requests to agreed timescales and address root causes • Administer DealHub quoting, including templates, playbooks, product and pricing catalogue and approval workflows • Maintain DealHub-to-Salesforce mapping and support quote-build issues • Conduct data audits, deduplication and health checks • Build reports and dashboards for pipeline, funnel conversion, renewals and forecasting inputs • Maintain the Salesforce-to-HubSpot sync and support Marketing’s platform use • Own the relationship with the external Salesforce partner • Write requirements, challenge designs, test and accept delivered work, and ensure documentation and maintainability • Maintain system and process documentation • Produce guides, run drop-in sessions and promote good data practices • Deliver a documented org, prioritised remediation plan, predictable support queue and aligned DealHub configuration within the first six months

🎯 Exigences

• Five or more years administering Salesforce in a B2B environment, preferably SaaS focussed • Experience as the sole or lead administrator of a Salesforce org • Salesforce Administrator certification • Experience rebuilding or remediating inherited automation, including flows • Apex capability through Platform Developer I or equivalent practical experience • Comfortable owning a live support queue and making prioritisation calls under pressure • Confidence building reports and dashboards and providing insights • Experience briefing, reviewing and accepting work from an external consultant, partner or agency • Care for data quality and detail • Strong communication skills in written and spoken English • Experience working remotely as part of a distributed team • Desirable: Salesforce Platform Developer I certification • Desirable: Experience administering CPQ or quoting platforms such as DealHub, Salesforce CPQ, PandaDoc or Conga • Desirable: HubSpot administration experience • Desirable: Experience with integrations and connectors such as native sync, middleware or APIs • Desirable: Exposure to Customer Success processes and renewal forecasting • Desirable: Knowledge or experience with Asana or similar project management tools • DBS certificate requested if offered the position

🏖️ Avantages

• Private healthcare including dental and optical care • Company contributed pension (matched up to 5%) • Unlimited paid holiday • Flexible working during core hours (10-4) • 10 paid sick days • Death in service, 4 times your annual salary • Employee Assistance Program (EAP) • Tech scheme with up to £1,000 loan for tech equipment • 10 Time to Learn days • Birthdays off • Opportunity to develop within a fast-growing tech business • Market-leading parental leave policies • Various wellbeing initiatives • Exclusive access to discounts and rewards • High-spec equipment (laptops, phones, etc.) • Working from home equipment budget • Cheap gym access

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