Managed Care Specialist

🕒 il y a 8 jours

🔔 Pennsylvania – Distant

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⏰ Temps Plein

🟢 Junior

👻 Score fantôme 12%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Caron Treatment Centers

Caron Treatment Centers

1001 - 5000 employés

Fondée en 1957

🏥 Santé

💼 Conseil

🤝 À but non lucratif

Healthcare • Consulting • Non-profit

Les Caron Treatment Centers sont un fournisseur à but non lucratif de traitements pour les addictions et la santé comportementale, qui combine des soins basés sur des preuves et des soins neuro-restauratifs pour offrir des programmes en hospitalisation et en ambulatoire, détoxification, services familiaux et soutien continu à la récupération. Avec des campus en Pennsylvanie et en Floride, de multiples centres d’ambulatoire (y compris Atlanta et Philadelphie), des services virtuels et des parcours spécialisés pour des groupes tels que les jeunes adultes, les professionnels de la santé, les individus LGBTAIQ+ et les professionnels de l’aviation, Caron se concentre sur une récupération à long terme et durable, accepte les assurances en réseau, mène des recherches et des formations et soutient ses programmes par des dons et le soutien de la communauté.

Description

• Complete initial pre-certification, concurrent, and discharge review calls to managed care companies for Caron inpatient programs • Provide utilization review based on benefit verification through verbal, written, faxed, or managed care portal access • Fax ACT 106 prescriptions and required treatment forms to managed care companies for authorizations and follow-up documentation • Complete medical record requests related to authorization and discharge requests • Complete appeal letters of medical necessity when requested • Document accurate authorizations or denials and reasons for denials in the contact log • Complete documentation in Aura to support accurate discharge claims, billing, and statistical reporting • Rotate weekend precertification coverage, including holidays • Maintain confidentiality and professionalism • Coordinate peer-to-peer reviews for contracted insurers • Ensure proper consent to release information to insurance is accurate and reflects the funding source • Ensure medical level-of-care assessments are accurate and completed at admission • Keep clinical-record documentation current and reflective of the current level of care

🎯 Exigences

• CAC or BA in Human Services or nursing experience required • 1+ year experience in customer service, in a healthcare setting required • Computer experience and working knowledge of Microsoft Office (Outlook, Word and Excel) or similar software required • Excellent verbal and written communication skills required • Knowledge of addiction, 12 steps and ASAM level of placement criteria required • Ability to report promptly and regularly to work • Ability to achieve internal and external customer satisfaction • Understanding of the Treatment Planning Process, documentation, and confidentiality regulations • Understanding of medical necessity criteria, documentation, and confidentiality regulations • Private workspace to handle confidential phone calls • Ability to communicate verbally for 85% of the workday • Ability to sit for 90% of the workday • Ability to type for 85% of the workday • 2 years continuous sobriety preferred, if in recovery • Willingness and ability to rotate weekend precertification coverage including holidays

🏖️ Avantages

• Generous paid time off • Company-paid life and disability insurance • Professional growth and development • Tuition reimbursement • Competitive 401(k) plan • Medical, dental, and vision plans • Diverse and inclusive environment • Teamwork, compassion, and dedication to the mission • Comprehensive training • Work-life balance

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