Customer Service Specialist, Italian, English

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CBT

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2001

💼 Conseil

🏥 Santé

🏭 Fabrication

Consulting • Healthcare • Manufacturing

CBT est un intégrateur de systèmes « Digital Sherpa » qui aide les entreprises à naviguer dans la transformation numérique grâce à des solutions IoT, d'informatique de périphérie et alimentées par l'IA. L'entreprise conçoit et met en œuvre des programmes pour travailleurs connectés, de la vision IA pour la santé et la sécurité des travailleurs, la convergence IT/OT et des dispositifs et flux de travail basés sur la RA/RV, offrant des services de conception, de logiciel et de mise en œuvre de bout en bout pour les clients B2B.

Description

• Deliver exceptional customer service via phone, email, or chat to Italian-speaking customers. • Assist with inquiries about products, services, warranties, and technical support. • Provide effective, professional, and efficient solutions. • Accurately document and manage customer interactions. • Act as a true brand ambassador, maintaining the prestige and values of a globally respected automotive company.

🎯 Exigences

• Italian at C1 level (native or near-native proficiency). • English at B2 level (intermediate to upper-intermediate). • Excellent communication and problem-solving skills. • Customer-centric mindset with a proactive attitude. • Good computer skills and adaptability to different tools and platforms. • Willingness to relocate to Greece if not already residing there (relocation fully supported).

🏖️ Avantages

• Fully Paid Training: 10 days of expert-led, certified instruction. • Relocation Assistance: All expenses covered – flight, hotel stay, and real estate agency fee €250 relocation support + real estate agency fee (for those relocating independently) • Night shift premium: +25% per hour • Sundays & public holidays: +75% per hour • Comprehensive Health Care Plan: Plus exclusive employee discounts. • Career Advancement: Clear development pathways and promotion opportunities. • Social & Community Initiatives: Special events and company-sponsored activities. • Remote Flexibility: Work from anywhere in Greece. • Language Learning Support: Free online Greek language courses. • Modern Working Environment: Access to stylish, fully equipped premises in Athens. • Award-Winning Workplace: Join a Great Place to Work-Certified company that values diversity and inclusion. • Equipment & Connectivity Support: Company-provided PC with multiple screens and Mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection)