New Patient Consultant

Emploi pas sur LinkedIn

🕒 il y a 1 jour

⛰️ Colorado – Distant

⛰️ Colorado – Remote

💵 €0 - €21 / heure

⏰ Temps Plein

🟢 Junior

💼 Consultant

🚫👨‍🎓 Aucun diplôme requis

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CCRM Fertility

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1987

🧬 Biotechnologie

🧘 Bien-être

💰 Private Equity Round en 2015-08

Healthcare • Biotechnology • Wellness

CCRM Fertility est un leader dans le domaine des traitements et de la recherche en fertilité, opérant un réseau national de cliniques à travers les États-Unis et le Canada. Ils offrent une gamme complète de services incluant la fécondation in vitro (FIV), les tests de fertilité, la congélation d'ovules et de sperme, ainsi que des options de soins personnalisés. CCRM Fertility s'engage à utiliser des technologies innovantes et des techniques scientifiques qui améliorent les résultats des patients, rendant la création de famille plus accessible pour les individus et les couples, y compris les familles LGBTQ.

Description

• The New Patient Consultant is responsible for assisting new patients in initiating their CCRM Fertility journey, understanding their options, and ensuring a seamless transition into care. • This role will serve as a liaison between patients and healthcare providers, providing information on the physicians and the CCRM patient experience, and registering patients into the electronic medical record system. • Answer incoming calls with the ultimate goal of aiding the patient in scheduling a new patient appointment. • Communicate information regarding CCRM’s physicians, services, and successes to the potential patient. • Obtain necessary information from the patient including referral source, reason for appointment, demographic information for both patient, spouse, or partner, and insurance information for both. • Work in EMR-system to ensure all patient data is promptly inputted and remains up-to-date. • Send consent forms via DocuSign to both patient, spouse, or partner. • Contact potential patients who have submitted their contact information via CCRM’s website. • Communicate with physicians, clinical/front office staff, and other departments as needed to address patient questions, concerns, and other circumstances. • Maintain and track internal forms and spreadsheets as directed by supervisor. • Attend all staff meetings and in-service meetings. • Other duties as assigned.

🎯 Exigences

• High School Diploma or GED required. • 1+ year experience in large volume inbound call center preferred • 1+ year experience in healthcare field preferred.

🏖️ Avantages

• Generous Paid time-off (PTO) and paid holidays • Medical, Dental, and Vision Insurance • Health benefits eligible the first day of the month following your start date. • 401(k) Plan with Company Match (first of the month following 2 months of service) • Basic & Supplement Life Insurance • Employee Assistance Program (EAP) • Short-Term Disability • Flexible spending including Dependent Care and Commuter benefits. • Health Savings Account • CCRM Paid Family Medical Leave (eligible after 1 year) • Supplemental Options (Critical Illness, Hospital Indemnity, Accident) • Professional Development, Job Training, and Cross Training Opportunities • Bonus Potential • Potential for Over-time Pay (Time and a half) • Holiday Differential Pay (Time and a half) • Weekend Shift Differential Pay ($4.00 per hour)