Professional Services Manager

🕒 il y a 1 mois

🌾 Iowa, Kansas, +3 états de plus – Distant

🌾 Iowa – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote

💵 $151 350 - $277 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

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CDW

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1984

🏢 Entreprise

☁️ SaaS

🔒 Cybersecurity

💰 Post-IPO Equity en 2015-07

Enterprise • SaaS • Cybersecurity

CDW est un fournisseur de premier plan de solutions technologiques, offrant une gamme complète de produits et services pour répondre aux besoins des entreprises, du gouvernement, de la santé et de l'éducation. Ils se spécialisent dans la fourniture de services d'infrastructure IT, de services gérés et de solutions de sécurité. CDW collabore avec les grandes marques technologiques pour fournir des solutions personnalisées qui améliorent la productivité et la performance des entreprises dans divers secteurs. Avec un fort accent sur la transformation numérique, la sécurité et les solutions cloud, CDW accompagne les entreprises pour naviguer dans la complexité des environnements IT modernes. Leur expertise s'étend à plusieurs domaines, notamment les espaces de travail numériques, la cybersécurité et les solutions d'entreprise, faisant de CDW un partenaire clé dans la propulsion des avancées technologiques.

Description

• Establish and maintain strong relationships with key stakeholders within CDW and clients. • Assist in leading the end-to-end cycle of professional services engagements, including consultation, service design, implementation, integration, management, and support. • Mentor a team of sales professionals, pre-sales services consultants and project managers. • Collaborate with clients and pre-sales to design tailored service solutions. • Provide support in establishing key performance indicators (KPIs) to measure engagement success and client satisfaction.

🎯 Exigences

• Bachelor’s degree or equivalent experience • 7 years of consultative professional services sales, and delivery, with a proven track record of managing large-scale projects and client engagements • 11 years of consultative professional services sales and delivery experience. • Consulting, Consultative Sales or Project Management experience with large enterprise cross-brand projects, including 5 years hands-on experience with one or more ITS domains. • Demonstrated experience leading advanced and complex technology projects in support of business initiatives. • Proven ability to understand clients’ business challenges, build trusted advisor relationships, and lead business and strategy discussions with clients, influencing client decisions. • Ability to engage in difficult conversations with pre-sales, project teams and clients on issues, risks and escalations, up to and including executive conversations. • Develop longer-range project plans and schedules to complete complex projects or new solution/product development. • Previous experience in a leadership role, managing cross-functional teams and driving performance is preferred. • PMP and Sales Accreditations preferred. • Consulting experience with Fortune 500 clients preferred. • Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization and with clients. • Ability to manage multiple priorities and deliver results in a fast-paced environment. • Strategic thinking and problem-solving abilities, with a focus on driving client success and business growth. • Ability to exert influence through peer leadership. • Willingness to travel up to 25% or as needed.

🏖️ Avantages

• Annual bonus target of 25% subject to terms and conditions of plan