Senior Manager, MarTech – Salesforce

🕒 il y a 12 jours

🇺🇸 États-Unis – Télétravail

💵 $140 150 - $196 210 / an

⏰ Temps Plein

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

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CDW

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1984

💼 Conseil

🏥 Santé

📚 Éducation

💰 Post-IPO Equity en 2015-07

Consulting • Healthcare • Education

CDW est un fournisseur de premier plan de solutions technologiques, offrant une gamme complète de produits et services pour répondre aux besoins des entreprises, du gouvernement, de la santé et de l'éducation. Ils se spécialisent dans la fourniture de services d'infrastructure IT, de services gérés et de solutions de sécurité. CDW collabore avec les grandes marques technologiques pour fournir des solutions personnalisées qui améliorent la productivité et la performance des entreprises dans divers secteurs. Avec un fort accent sur la transformation numérique, la sécurité et les solutions cloud, CDW accompagne les entreprises pour naviguer dans la complexité des environnements IT modernes. Leur expertise s'étend à plusieurs domaines, notamment les espaces de travail numériques, la cybersécurité et les solutions d'entreprise, faisant de CDW un partenaire clé dans la propulsion des avancées technologiques.

Description

• Define and execute the Salesforce services growth strategy within CDW's broader MarTech portfolio • Build and scale Salesforce services across Commercial, Enterprise, Healthcare, Financial Services, State and Local Government, Education, and Federal markets • Partner with sellers to identify, qualify, shape, and accelerate Salesforce opportunities • Develop differentiated Salesforce service offerings, accelerators, methodologies, reference architectures, and reusable assets • Drive pipeline generation, services bookings, revenue attainment, backlog conversion, and margin performance • Own strategy, growth, capability development, and delivery oversight across Salesforce clouds, CRM, AI, and managed services • Serve as executive sponsor for strategic Salesforce pursuits and priority customer relationships • Participate in executive client meetings, discovery workshops, solution reviews, proposal reviews, and deal strategy sessions • Support proposal development, statements of work, estimation, pricing strategy, and contract review • Lead pipeline reviews, forecasting, and account-growth planning • Establish executive relationships across the Salesforce ecosystem and strategic partners • Lead joint business planning, go-to-market alignment, co-sell motions, partner sourcing, capacity alignment, delivery governance, and escalations • Provide executive oversight for strategic Salesforce customers and complex engagements • Establish repeatable delivery methodologies and governance across project initiation, scope, financial controls, change management, risk management, and closure • Monitor portfolio health, project risks, customer satisfaction, resource needs, and commercial performance • Act as escalation leader for significant delivery, customer, contractual, staffing, and partner issues • Drive services revenue, gross margin, utilization, forecasting, backlog conversion, and portfolio performance • Manage project financials, staffing plans, partner costs, delivery assumptions, margin leakage, inefficiencies, scope expansion, and resource constraints • Lead, coach, develop, and retain Delivery Managers, Engagement Leads, Salesforce architects, consultants, engineers, and project professionals • Develop future practice and delivery leaders through coaching, succession planning, and stretch opportunities • Drive Salesforce certification programs, capability development, mentoring, hands-on delivery experience, and structured learning • Align workforce capacity and skills with customer demand and strategic priorities • Lead effectively across distributed United States and global delivery teams • Champion CDW's vision of becoming an AI-fluent organization and promote responsible AI adoption and continuous learning

🎯 Exigences

• Bachelor's degree in business, computer science, a related technical discipline, or equivalent experience • 10+ years of experience on the Salesforce platform delivering large-scale enterprise Salesforce technical solutions, including planning, development, implementation, and support • At least three years of leadership experience • 5-7 years CRM experience • Ability to lead teams, build consensus, and create accountability across matrixed organizations • Ability to identify and creatively resolve customer, project, commercial, and people issues • Proven negotiation skills and experience working with technology vendors and business partners • Ability to collaborate across Sales, Solutions, Services, Alliances, and leadership teams • Strong written, verbal, presentation, and executive communication skills • Demonstrated ability to act as a trusted advisor within strategic customer and partner relationships • Ability to navigate organizational change, ambiguity, delivery pressure, and risk while maintaining sound judgment • Ability to prioritize multiple initiatives and develop long-range plans for complex services, solutions, and capabilities • 10+ years leading Salesforce consulting, delivery, or professional-services organizations • Experience building or scaling a Salesforce consulting or delivery practice • Experience managing Salesforce alliance and ecosystem relationships • Experience driving services pipeline, bookings, revenue, margin, and utilization outcomes • Experience leading large Salesforce implementations and managed-services engagements • Experience with Salesforce Data Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, Agentforce, CRM, or Industry Clouds • Salesforce certifications strongly preferred • Experience owning P&L, forecasting, staffing, workforce planning, and practice operations preferred • Ability to connect Salesforce investments to customer outcomes • Comfortable exploring how AI can enhance strategy, decision-making, and team performance

🏖️ Avantages

• Annual bonus target of 35% subject to terms and conditions of plan • Benefits package detailed at https://cdw.benefit-info.com/ • Salary ranges may be subject to geographic differentials • Professional growth and development support • Collaborative, inclusive, and respectful work environment • Responsible AI learning and adoption opportunities