Draw Management Specialist

🕒 il y a 5 mois

🌵 Arizona, California, +9 états de plus – Distant

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 €26 - €31 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👻 Score fantôme 41%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Center Street Lending

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2009

🏗️ Construction

📦 Logistique

💼 Conseil

Construction • Logistics • Consulting

Center Street Lending est un prêteur privé en immobilier résidentiel qui offre des financements à court et à long terme pour les investisseurs, constructeurs et promoteurs immobiliers résidentiels. Fondée en 2010 par un ancien dirigeant d’une entreprise publique de construction résidentielle, la société propose des programmes de prêts incluant le rachat-renovation, la construction neuve, le prêt relais, la location de courte durée ainsi que les prêts DSCR pour location de longue durée, avec un accent sur les délais d’exécution rapides, le service interne et un support client personnalisé. Center Street Lending opère à travers les États-Unis et s'associe avec des courtiers, agents immobiliers, entrepreneurs généraux et investisseurs en capital pour financer et gérer des projets de développement résidentiel.

Description

• Manage incoming calls, emails, and other forms of communication from customers regarding their loans. • Provide prompt, accurate, and courteous responses to address their questions, concerns, and requests. • Strive to provide excellent customer experience and ensure elevated levels of customer satisfaction. • Review loan documentation, construction loan agreements, and related paperwork to understand loan terms. • Evaluate construction draw requests, including reviewing invoices, receipts, and supporting documents for accuracy, eligibility, and adherence to loan agreement guidelines. • Analyze construction budgets, milestones, and disbursement schedules to ensure draw requests align with approved budgets and project progress. • Order and review property inspections to verify completed work, assess construction progress, and ensure accurate representation of completed project stages in draw requests. • Adhere to all regulatory requirements and company policies when handling customer interactions and loans processes. • Maintain confidentiality and manage sensitive customer information securely. • Identify and resolve customer complaints or problems related to loan applications, disbursements, repayments, or any other loan-related issues. • Escalate complex issues to the appropriate departments or management, when necessary. • Communicate with borrowers, contractors, and project managers to gather additional information, address discrepancies, request supporting documents, and resolve issues related to construction draw requests. • Accurately maintain customer records, loan files, and documentation. • Update customer information, transactions, and interactions in the loan management system or other designated platforms. • Collaborate with internal teams, such as underwriting, loan operations, loan originators and servicing, to resolve customer issues efficiently. • Contribute to the improvement and development of internal processes and procedures related to the construction draw process and overall customer experience.

🎯 Exigences

• 2+ years of experience in a project management support position • Demonstrated experience using intermediate-level Microsoft Office suite, including spreadsheet and presentation software tools to report out data trends and analysis. • Excel skills necessary – Yes – renew budgets – 7 rating • Demonstrated experience with applications such as SharePoint or other document management platforms. • Managed projects in the past preferred, project management background exposure in construction draw disbursement. • Demonstrated experience working across multiple disciplines, interdepartmental teams and engaging with internal and external suppliers and stakeholders. • Ability to proactively manage time constraints, prioritize work, and resolve project related concerns through strong oral and written communication skills to effectively communicate at all levels in the organization. • Excellent written and verbal communication skills. • Strong ethics, people skills, communication, and the ability to effectively manage stress and engage in continuous learning.

🏖️ Avantages

• Paid time off • Health insurance • Dental insurance • Vision • 401k plan