Commercial Representative – National Accounts

🕒 il y a 2 mois

🇵🇱 Pologne – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👻 Score fantôme 24%

infoinfo

🗣️🇵🇱 Polonais requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of CHEP

CHEP

10 000+ employés

🚘 Automobile

🍽️ Alimentation et boissons

📣 Marketing

Automotive • Food & Beverage • Marketing

CHEP est un leader mondial en gestion de la chaîne d'approvisionnement, offrant des solutions de mise en commun de palettes et de conteneurs. L'entreprise fournit des palettes en bois et en plastique de haute qualité pour les industries, les chaînes d'approvisionnement automobiles et les environnements de vente au détail. Avec un accent sur la durabilité, CHEP opère selon un modèle d'économie circulaire, réutilisant et recyclant les conteneurs pour minimiser le gaspillage et réduire l'empreinte carbone. Elle maintient un vaste réseau de centres de service et facilite une logistique efficace et durable pour certaines des plus grandes entreprises mondiales, tirant parti de sa large portée pour améliorer l'efficacité de la chaîne d'approvisionnement et la collaboration à travers le monde.

Description

• Develop and maintain multi-tiered customer relationships within the assigned territory, ensuring customer loyalty and satisfaction through regular engagement, addressing customer needs at every lifecycle stage. • Serve as the primary point of contact for customers, providing clear and proactive communication on account performance, inquiries, and feedback, while delivering value through strategic account management. • Support business growth by promoting asset utilization and profitability initiatives, including customer onboarding, platform launches, and expansion into new lanes, enhancing the overall customer experience. • Collaborate with cross-functional teams, including Commercial, Supply Chain, and Operations, to develop and implement customer-specific solutions that drive supply chain efficiencies and align with CHEP’s strategic goals. • Resolve customer issues at the operational level, working closely with Customer Service, Logistics, and field teams to proactively manage account health, ensure controls, and mitigate potential disruptions. • Partner with Logistics and Operations teams to reduce service failures, identify cost-saving opportunities, and improve supply chain efficiencies to deliver value to customers. • Lead asset productivity initiatives, focusing on reducing asset damage, improving asset reuse, and minimizing customer rejections, cancellations, and operational backlogs. • Conduct on-site quality audits, pallet handling training, and other educational sessions to ensure customers are aligned with CHEP Pallet specifications and best practices, promoting optimal asset management. • Where required, lead on-site quality audits of internal service centers to ensure best practices and drive continuous improvement in customer-facing quality processes. • Advocate for a culture of safety by adhering to Zero Harm principles, ensuring full compliance with CHEP’s safety protocols and procedures.

🎯 Exigences

• Experience in negotiations • Ability to travel across Poland • Curious mindset and hunger for business growth • 2 years of experience in sales and/or in B2B cooperation • Sales, customer service and telephone skills • FMCG / supply chain industry experience • Analytical skills • Microsoft Office • Valid Driving License • Business Studies, Engineering, Logistics, Supply Chain or similar • Fluency in Polish and English language

🏖️ Avantages

• Attractive base salary with annual bonus & benefits (including 3 days of paid leave for volunteering, 2 additional annual leave days - after a full calendar year, financial bonus for a two-week holiday) • LuxMed Medical Insurance • Company Car according to the company policy • Multisport Card • Transportation allowance of 110 PLN net per month • Employee Capital Plan • Employee Investment Plan • Ability to develop your skills and understanding of business in a worldwide logistics company • Participation in worldwide projects • Area to build your independence and own responsibilities • Support at every stage of your career • Independence in operating with a real impact on the organization • We are celebrating our successes with meal vouchers and events

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