Commercial Activation & Performance Manager, Upscale Brands

🕒 il y a 12 jours

🇺🇸 États-Unis – Télétravail

💵 $114 907 - $135 184 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Choice Hotels International

Choice Hotels International

1001 - 5000 employés

Fondée en 1939

✈️ Tourisme

💼 Conseil

📦 Logistique

Travel • Consulting • Logistics

Choice Hotels International est une entreprise hôtelière de renom spécialisée dans la franchise hôtelière. Réputée pour son portefeuille diversifié d'hôtels, l'entreprise se concentre sur l'offre d'un large éventail d'hébergements, allant du haut de gamme à l'économie. Choice Hotels est également engagé dans le soutien des communautés locales à travers ses programmes tels que 'Votre Communauté, Votre Choix'. Avec un engagement en faveur de la diversité, de l'équité et de la solidarité, Choice Hotels vise à créer des parcours de carrière enrichissants pour ses collaborateurs tout en contribuant positivement à la société. L'entreprise se concentre également sur le développement d'opportunités de propriété hôtelière pour les entrepreneurs sous-représentés.

Description

• Identify hotels with opportunities to improve revenue performance, market share, and demand generation • Analyze hotel-level performance trends, risks, and gaps to uncover growth opportunities • Develop insights and recommendations for Senior Regional Directors, field leaders, hotel teams, and senior leadership • Develop and execute property-level commercial plans covering pricing, demand generation, business mix, and revenue growth • Guide promotional strategies, pricing decisions, revenue recovery, channel performance, direct booking, and distribution strategies • Identify market events and local demand drivers to increase demand and market share • Collaborate with Area Directors and Senior Regional Directors on hotel-specific commercial growth strategies • Develop action plans for underperforming hotels and evaluate negotiated account production • Connect hotels with enterprise programs, tools, resources, and subject matter experts • Measure recommendation effectiveness and manage commercial activation plans, milestones, and outcomes • Partner with Revenue Management, Global Sales, Marketing, Loyalty, Distribution, Digital Commerce, Reservation Services, and other Commercial Centers of Excellence • Drive adoption and utilization of enterprise revenue-generating programs including Easy Bid, DirectPay, Choice Business Direct, and future programs • Develop scalable playbooks, best practices, tools, and resources for hotels • Liaise between hotels and corporate commercial teams • Support ROCS Program Revenue Managers with supplemental coverage, transition support, and project assistance • Lead commercial activation projects and strategic performance initiatives • Maintain project plans, action trackers, and stakeholder communications • Evaluate initiative effectiveness and ROI using performance metrics, adoption rates, and revenue outcomes • Support deployment of new commercial strategies, tools, programs, and enterprise initiatives • Recommend process improvements connecting operational execution with commercial performance outcomes

🎯 Exigences

• Bachelor's degree in Hospitality, Business, Marketing, Revenue Management, or related field, or equivalent experience • 5+ years of experience in hotel revenue management, commercial strategy, sales, marketing, operations, franchise support, or related disciplines • Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations • Working knowledge of hotel revenue management principles, distribution channels, demand generation strategies, and commercial performance drivers • Demonstrated ability to influence outcomes and drive action without direct authority • Excellent project management, organizational, and prioritization skills • Ability to collaborate effectively across multiple stakeholder groups, including owners, operators, field teams, and corporate partners • Ability to navigate ambiguity, manage competing priorities, and maintain a strategic mindset • Excellent communication, presentation, and consultative skills • Ability to travel as business needs require

🏖️ Avantages

• Competitive compensation and benefits, including medical, dental, and vision coverage • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance • Financial benefits for retirement and health savings • Employee recognition programs • Discounts at Choice hotels worldwide • Home office work arrangement • Possible required travel depending on the role

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