Enrollment Coordinator

🕒 il y a 1 mois

🦌 Connecticut, New York – Distant

🦌 Connecticut – Remote 🗽 New York – Remote

💵 $44 000 - $60 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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CIEE Council on International Educational Exchange

Site WebLinkedInTous les Emplois

501 - 1000 employés

✈️ Tourisme

💼 Conseil

🏨 Hôtellerie

Travel • Consulting • Hospitality

CIEE (Council on International Educational Exchange) est une organisation à but non lucratif fondée en 1947, spécialisée dans l’organisation et la facilitation de programmes d’échanges éducatifs et culturels internationaux. Elle propose des programmes d’études à l’étranger pour les étudiants universitaires et lycéens, des placements pour une année de césure et des stages, la certification TEFL et l’enseignement à l’étranger, des échanges professionnels et de recherche, des programmes Work & Travel et BridgeUSA, ainsi que des partenariats avec des familles d’accueil et des employeurs. CIEE gère également des bourses et des services de soutien sur place pour aider les participants à voyager et à étudier à l’international tout en faisant progresser la compréhension interculturelle et le citoyen global.

Description

• Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset • You'll own the entire applicant journey, from initial interest to confirmed participation, proactively guiding students and building trust with students and families every step of the way • With a passion for relationship building and working with teens, you'll convert inquiries into life-changing study abroad experiences by helping students and families find the programs that best meet their needs and goals • Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians • Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach • Ability to work through a high daily call volume, 20-60 calls per day, depending on the time of year • Motivate and coach participants and families through the scholarship and application process • Work with families to overcome barriers associated with studying abroad in high school • Provide professional and timely customer service to students and parents throughout the entire application process, including program acceptance, confirmation, and pre-departure preparedness • Host virtual student and parent-facing webinars, presenting to large groups at a time • Present to students and parents in person at high schools and fairs in your territory • Review applications, accept applicants, and convert them to paid participants • Ensure that financial accounts for participants are accurate and paid in full, and follow up on discrepancies and missing payments • Use reports within Salesforce (CRM system) to manage your applicant pipeline and reach sales goals • Maintain accurate records of communication with customers in Salesforce (CRM system) • Provide on-program participant support for all programs throughout the year • Participate in sales training throughout the year and consistently work to develop your skills as a sales professional • Flexibility to work some evening hours to reach students and guardians when they’re available • Responsible for providing emergency support during 1-2 travel weekends per year • Opportunity to earn international travel up to once per year to chaperone student group flights

🎯 Exigences

• Bachelor's degree or international equivalent • A minimum of two years of customer service or sales experience • The ability to navigate challenging conversations • International travel or study abroad experience is a plus • Experience working with diverse high school students is a plus • Additional language skills beyond English are a plus • Excellent verbal and written communication, with the ability to understand and tailor your communication to different audiences • Strong organisational skills and attention to detail

🏖️ Avantages

• Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)