Program Leader, Network Manager

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CIEE Barcelona

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11 - 50 employés

📚 Éducation

🤝 À but non lucratif

👥 B2C

Education • Non-profit • B2C

CIEE Barcelone est une organisation à but non lucratif dédiée à la promotion des échanges interculturels et des expériences d'études à l'étranger depuis 1947. Elle propose une variété de programmes qui connectent les lycéens et les étudiants universitaires à des opportunités internationales, facilitant ainsi la croissance personnelle, la compréhension culturelle et l'avancement éducatif. CIEE Barcelone se concentre sur l'offre aux étudiants d'un accès à des expériences éducatives diverses, des stages et des opportunités de travail à travers le monde, garantissant un parcours à l'étranger complet et transformateur.

Description

• Supervise, coach, and develop Program Leader Network Coordinator; establish priorities, manage workloads, provide performance feedback, and contribute to workforce planning as the team grows. • Develop and execute recruitment strategies to attract qualified Program Leaders; oversee candidate sourcing, application review, interviews, selection processes, and annual staffing plans in partnership with International Staff and Human Resources. • Ensure Program Leaders are effectively onboarded and prepared for success through virtual training meetings, Canvas training course(s), communications, and readiness tracking. • Oversee Program Leader and chaperone travel planning, flight coordination, staffing assignments, and logistical processes in collaboration with Global Navigator Leadership, travel partners and in-country staff to support successful program delivery. • Build and sustain an engaged community of current and former Program Leaders through strategic communications, recognition initiatives, referral programs, professional development opportunities, and alumni engagement efforts. • Partner with Sales and other stakeholders to leverage the Program Leader network as a channel for student recruitment, program promotion, referral generation, and relationship-building with educators and schools. • Lead Program Leader evaluation processes, survey administration, performance tracking, and feedback analysis to identify opportunities for program enhancements and improved participant experiences. • Oversee Salesforce and related systems to ensure data integrity, accurate reporting, effective communication workflows, and informed decision-making across the Program Leader function.

🎯 Exigences

• Bachelor's degree in human resources, education, international education, business, communications, marketing, or a related field. • A minimum of 4+ years of professional experience in recruitment, talent acquisition, human resources, program management, relationship management, education, sales, or a related field. • Experience recruiting, onboarding, training, and developing staff, volunteers, or program participants; prior supervisory experience preferred. • Demonstrated success building and maintaining relationships with diverse stakeholders. • Exceptional organizational and time management skills, including experience creating and maintaining project trackers, calendars, workflows, and processes to ensure deadlines are met. • Ability to proactively identify upcoming needs, communicate timelines, and keep recruitment, onboarding, and operational activities on track independently. • Excellent written and verbal communication skills, with the ability to engage effectively with a variety of audiences. • Experience working with CRM, applicant tracking, or database systems; Salesforce experience preferred. • Strong analytical, problem-solving, and decision-making skills, with a high level of attention to detail. • Advanced proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint. • Ability and willingness to work occasional evenings, weekends, and travel as needed. • Readiness to grow and develop yourself, our client group, and our Company. • Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem-Solving) and culture. • Qualified candidates from underrepresented groups are strongly encouraged to apply.

🏖️ Avantages

• Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)