Senior Manager, Operations

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 €125 000 - €145 000 / an

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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Clarify Health Solutions

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2015

⚕️ Assurance santé

🤖 Intelligence artificielle

🧬 Biotechnologie

💰 €150 000 000 Series D en 2022-04

Healthcare Insurance • Artificial Intelligence • Biotechnology

Clarify Health Solutions est une entreprise spécialisée dans l'analytique de santé, offrant des perspectives enrichies par l'IA pour améliorer la prise de décision pour les prestataires de soins de santé, les payeurs, les technologies et services, ainsi que les secteurs des sciences de la vie. Leurs solutions sont conçues pour aider à augmenter les revenus, maîtriser les coûts, orienter les soins et exploiter les données pour obtenir de meilleures performances dans l'industrie de la santé. Ils utilisent diverses sources de données et des méthodologies de benchmarking avancées pour fournir des perspectives exploitables et ont aidé leurs clients à débloquer un ROI significatif et une croissance des revenus.

Description

• The Senior Manager, Operations will be a shared resource across functions, with scope that shifts week to week based on organizational priority. Broad responsibility areas include: • Build, test, and deploy AI‑powered workflows that improve speed, quality, and consistency across commercial, marketing, and operational teams • Identify manual processes that can be automated; prototype solutions using AI tools, no‑code platforms, or lightweight scripts before involving engineering • Train internal teams on AI adoption and create documentation, guides, and best practices • Stay current on emerging AI capabilities and recommend tools or workflows that enhance productivity • Own Salesforce hygiene, reporting, and pipeline visibility to support high‑value payer and provider deals • Build and maintain dashboards, workflows, and templates that standardize commercial execution • Support deal operations across Sales, Solutions, Legal, and Finance to ensure smooth contracting and onboarding • Coordinate cross‑functional inputs for pricing scenarios, forecasting, and revenue reporting • Support marketing automation hygiene (Pardot/HubSpot), segmentation cleanup, and campaign tracking • Build dashboards connecting marketing activity to pipeline outcomes • Assist with operations for webinars, events, and executive roundtables • Provide flexible support for digital operations (SEO audits, website updates, email workflows) • Prepare Board materials, leadership updates, and quarterly business reviews — pulling data, building slides, and synthesizing insights • Track and close action items from executive meetings; ensure nothing slips • Manage operating cadences for cross‑functional initiatives and provide clear, accurate status updates • Support strategic projects requiring research, structured analysis, or synthesis • Serve as institutional memory — documenting decisions, context, and next steps • Partner with FP&A on commercial financial planning support — pipeline-to-revenue reconciliation, forecast accuracy tracking, and variance analysis on bookings vs. revenue performance • Support pricing scenario analysis and deal economics modeling for new health system engagements, working with Finance to ensure outcomes-based contract structures are modeled accurately • Maintain SFDC as a source of truth for revenue reporting — ensure pipeline data feeds accurate forecasting and Board-level commercial metrics

🎯 Exigences

• 3–6 years in operations, strategy, consulting, BizOps, or Chief of Staff‑adjacent roles • Demonstrated AI‑native workflow — daily use of AI tools with real examples • Strong analytical and technical fluency; comfortable learning new systems quickly • Exceptional attention to detail and ability to produce polished, executive‑ready work • Strong written communication and ability to synthesize complex information • Ability to influence cross‑functionally without authority • Comfort operating in ambiguity, shifting priorities, and high‑velocity environments • **Bonus if you have:** • Consulting experience (MBB, Big 4, Advisory Board, Sg2, Chartis, etc.) • Early‑stage startup or BizOps experience • Healthcare or healthtech exposure (payer, provider, life sciences) • Salesforce experience beyond basic user level • Marketing automation experience (Pardot, HubSpot) • Non‑linear career path demonstrating adaptability • SQL, Python, or no‑code automation (Zapier, Make) • Experience deploying AI tools or running AI enablement sessions • Exposure to SEO, content operations, or digital marketing

🏖️ Avantages

• Competitive compensation: base salary + standard performance bonus + equity • Quality health insurance • Traditional 401K plan • Vision, dental, disability, and life insurance • Flexible Spending Accounts and Commuter Benefits • Generous PTO • Flexibility for remote work • Monthly wellness stipend • Enterprise AI tools (Claude Enterprise and others) • Direct exposure to executive leadership, Board-level materials, and the full commercial and operational complexity of a company in active transformation • A role that will make you significantly better — the breadth of work, the speed of the environment, and the quality bar we hold will compound your skills faster than a narrower, more defined role • Colleagues who are genuinely excited about building something new and will treat your contribution as important, not as support work