Principal Account Manager – Federal Civilian

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🕒 il y a 14 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Cloud Software Group

Cloud Software Group

10 000+ employés

Software • Cloud Computing • Technology

Cloud Software Group est un fournisseur de solutions cloud de premier plan, né de la fusion de Citrix et TIBCO. Servant plus de 100 millions d'utilisateurs dans le monde entier, cette entreprise propose une suite de produits basés sur le cloud conçus pour faciliter le travail à distance dans divers secteurs. Cloud Software Group s'engage à favoriser un environnement de travail diversifié et inclusif, en mettant l'accent sur l'innovation et la croissance. L'entreprise cherche à habiliter son équipe à contribuer à l'avenir du travail en tirant parti d'expériences diverses et en prenant des risques calculés.

Description

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies. • Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas. • Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships. • Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles. • Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels. • Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes. • Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization. • Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities. • Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes. • Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.

🎯 Exigences

• 7+ years of experience managing or selling enterprise technology solutions into U.S. Federal Government customers. • Demonstrated success driving adoption, expansion, and retention within existing Federal Civilian accounts. • Strong understanding of Federal procurement processes, acquisition cycles, and contracting vehicles. • Proven ability to manage complex, multi-stakeholder customer environments and long sales cycles. • Experience collaborating with technical teams, customer success organizations, and partners to deliver customer outcomes. • Strong communication, negotiation, and account planning skills. • Ability to operate effectively in secure, regulated Federal environments. • Bachelor’s degree required.

🏖️ Avantages

• healthcare • life insurance • disability benefits • 401(k) plan and company match

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