Senior Systems Engineer

🕒 il y a 2 mois

🏈 Alabama, Alaska, +44 états de plus – Distant

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💵 $80 000 - $110 000 / an

⏰ Temps Plein

🟠 Senior

⚙️ Ingénieur Systèmes

👻 Score fantôme 19%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

AWS

Azure

Cloud

Firewalls

Switching

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Logo of CNR Technologies

CNR Technologies

11 - 50 employés

Fondée en 2004

🤝 B2B

🔒 Cybersecurity

📋 Conformité

B2B • Cybersecurity • Compliance

CNR Technologies est une entreprise de services informatiques détenue par des anciens combattants handicapés et des femmes. Elle fournit des services informatiques gérés, la gestion de serveurs, la conception et le support de réseaux, des technologies cloud et des services de téléphonie cloud, ainsi que des services de cybersécurité et de conformité PCI pour les entreprises de toutes tailles. Ils offrent un support informatique, du conseil en TI, de la sécurité de l'information et un soutien continu pour la conformité, délivrés par des techniciens vérifiés pour aider les petites entreprises comme les grandes corporations à maintenir des environnements informatiques sécurisés, conformes et fiables.

Description

• Troubleshoot and resolve a wide range of technical issues • Lead IT projects from planning through completion • Serve as a senior technical resource and escalation point for complex issues • Provide remote guidance and technical leadership • Support and mentor junior and mid-level engineers • Coordinate remote troubleshooting efforts during critical incidents • Work across a wide variety of client environments and industries • Collaborate with vendors and third-party providers • Maintain professional, responsive communication with clients • Ensure strong internal communication by documenting work thoroughly • Build and maintain strong client relationships • Learn, implement, and support emerging technologies • Assist with ticket queue management

🎯 Exigences

• 6+ years of hands-on IT experience in a professional support or MSP environment • Strong ability to troubleshoot and resolve Tier 1 through Tier 3 technical issues across diverse client infrastructures • Advanced experience with Windows Server (2016 and newer) • Strong networking knowledge, including VLANs, routing, switching, VPNs, and firewall troubleshooting • Experience managing and supporting firewalls such as Fortinet, Unifi, Sophos, SonicWall, or pfSense • Experience with Microsoft 365 administration • Experience supporting cloud environments such as AWS and/or Azure • Proven ability to independently manage projects, priorities, and deadlines in a remote work environment • Strong leadership and communication skills • Strong multitasking and organizational skills • Preferred certifications include CompTIA, Microsoft, Cisco, or AWS certifications

🏖️ Avantages

• Competitive salary based on experience • Performance-based raises and bonus opportunities • Unlimited paid time off • Medical reimbursement benefits • Education and certification reimbursement opportunities • Exposure to a broad range of technologies, industries, and client environments • A collaborative, tight-knit team culture with direct access to leadership • Fully remote work environment with strong team collaboration and support

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