Director of Product

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Code for America

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2009

🤲 Charité

🏛️ Gouvernement

🌍 Impact social

Charity • Government • Social Impact

Code for America est une organisation caritative 501(c)(3) non partisane et apolitique dédiée à l'amélioration des services gouvernementaux et à la promotion de communautés résilientes. L'organisation exploite la technologie pour simplifier l'accès aux aides alimentaires, à la déclaration fiscale, à l'effacement des casiers judiciaires et plus encore, dans le but de briser les barrières et de trouver des solutions réelles pour les individus à travers le pays. Grâce à des partenariats avec les gouvernements et les communautés, Code for America conçoit des applications centrées sur l'humain et offre des services de conseil et de consultation pour améliorer les filets de sécurité sociale et les processus gouvernementaux. En construisant des outils et ressources facilitant l'inscription aux prestations et les services fiscaux, Code for America s'efforce de créer un gouvernement plus inclusif qui fonctionne pour tout le monde.

Description

• Develop and proactively communicate a clear, actionable vision for your group's focus area, ensuring alignment with Code or America's organizational strategy and mission • Translate organizational priorities and emerging opportunities into product strategy for your group, making clear choices about where to invest and where to say no • Partner with the VP of Product and cross-functional leaders to ensure your group's strategy connects to the broader organizational strategy • Proactively identify, scope, and validate emerging opportunities across areas, in collaboration with other Product Directors, disciplines and teams (e.g. Philanthropy and Strategic Partnerships) • Consistently communicate product roadmaps, priorities, future potential opportunities, impact, and results across the organization, including to Philanthropy and Strategic Partnerships, ensuring those teams have enough time to plan their work around those insights • Collaborate with Strategic Partnerships on thoughtful pricing and revenue negotiations and approaches, aligned to organizational sustainability, market dynamics, and Code for America’s value creation • Leverage AI and emerging technologies to strengthen product discovery, prioritization, decision-making and delivery within your group • Define what success looks like for your group's work, setting goals and metrics appropriate to the type of work your group does • Lead and develop a team of product managers, including managing people managers, providing guidance, mentorship, and feedback to support their growth • Empower product managers to take accountability and ownership of their work, including understanding and shaping product strategy, roadmaps, discovery, and key deliverables, while maintaining alignment with group and organizational goals • Set clear expectations for product quality and delivery, and hold your team accountable for results • Foster a culture of curiosity, collaboration, and continuous improvement within your team and identify opportunities for sharing knowledge and learnings across teams • Build your team's capabilities for the AI era, ensuring product managers are equipped to integrate AI tools and insights into their work, and supporting new ways of working • Directly address conflict or misalignment within and across teams and support teams and stakeholders in moving from misalignment to shared understanding • Lead teams through change with intention — communicate the why behind shifts in direction, address concerns before they become blockers, and maintain momentum without sacrificing buy-in • Partner with engineering, experience, and program leadership to ensure product priorities are informed by user needs, policy opportunities, and technical feasibility • Partner with other teams, such as Strategic Partnerships and Philanthropy, to ensure that what Code for America commits to is impactful, achievable, well-scoped, and sets teams up for success • Collaborate with the other Product Directors to align on shared priorities, coordinate handoffs, and ensure coherence across the product organization • Communicate product goals, priorities, and progress to stakeholders across the organization, translating complexity for different audiences • Build strong relationships with external partners, ensuring product work is aligned with partner needs and Code for America's impact goals • Lead new product initiatives directly when needed – especially in early, ambiguous stages – and support PMs who are responsible for initiatives as they progress through scoping, validation, launch, finding product-market fit, and initial scaling • Define product vision for initiatives that don't yet exist, evaluating and shaping new product bets across and beyond Code for Americas's core delivery areas • Design and run time-boxed pilots with clear hypotheses, milestones, and decision points, and develop business plans that test whether new products can be sustained - validating both whether a product idea will meaningfully solve problems, and whether it can be sustained • Make stop/pivot decisions on early-stage work, using evidence, strategic fit, and resource considerations to determine whether to continue, redirect, or stop investment • Stand up and coach new product teams, defining roles and ways of working for highly ambiguous environments where the roadmap, users, and success metrics are all being defined simultaneously • Partner with other Product Directors to inform shared platform capabilities with learnings from new product work, and to transition products from early-stage to market delivery or growth/scaling • Lead and participate in external conversations regarding areas of new exploration, including contributing to thoughtful agendas, representing and pitching Code for America’s capabilities, dynamically interacting with partners in real-time, and contributing to relationship strategy

🎯 Exigences

• 10+ years of product management experience or equivalent experience, with at least 3 years in a leadership role managing direct reports • Curiosity, humility, and a learning mindset that embraces iteration and feedback • Familiarity with AI and emerging technologies, including practical understanding of how to apply them responsibly in product development • Excellent communication skills, with the ability to articulate product strategy, trade-offs, and decisions to both technical and non-technical audiences and across different levels, including executive leadership • Strong leadership skills with a focus on mentorship, team development, and fostering a collaborative team culture • Skilled at building trust with new partners and stakeholders in contexts where there are complex-stakeholder dynamics and/or where relationships are still forming • Experience working with agile methodologies and product delivery in dynamic, complex, high-priority environments, along with strong analytical skills and experience using data to inform product decisions and evaluate product performance • Ability to manage competing priorities, balancing short-term goals with long-term strategic impact, and to communicate clearly with teams to facilitate their understanding of priorities • Comfort with ambiguity, a preference for learning by doing over waiting for the perfect plan, and the ability to make progress when the path forward isn't clear • A proven track record of driving product strategy and execution within cross-functional teams, delivering results that meet user needs and organizational objectives • A deep commitment to Code for America's mission of making government services work well for the people who need them most. • Demonstrated experience building new products from concept to launch, including leading discovery, validation, and go-to-market in ambiguous environments • Experience running structured experiments or time-boxed pilots to validate product ideas before committing to full investment • Experience partnering with business development or partnerships teams to shape and scope new product initiatives

🏖️ Avantages

• Laptop provided • A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy • Cell phone and/or internet reimbursement of $50 per month • $500 annual (per calendar year) stipend towards professional development; prorated at time of hire • Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000 • Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth • Employees receive a 100% employer match on the first 3% of contributions. • Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5% • At least one no cost health insurance option for full-time employees for employee-only coverage • A minimum of 80% of the cost of dependent coverage • Code for America employees may work remotely across the US • Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day • Paid sick time; up to 96 hours annually • 17 weeks of paid parental and family leave • 3 weeks of paid sabbatical after 5 years of service