Senior Manager, Partner Success

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Colla Health

Site WebLinkedInTous les Emplois

11 - 50 employés

💼 Conseil

🏥 Santé

☁️ SaaS

💰 Seed en 2025-06

Consulting • Healthcare • SaaS

Colla Health est un fournisseur de programmes de santé mentale spécifiquement dédiés au cancer, qui collabore avec des cliniques d'oncologie et des cabinets communautaires pour offrir un soutien émotionnel intégré et des soins psychiatriques. Leurs services sont natifs aux dossiers médicaux électroniques (EMR) et sont conçus pour être une extension de l'équipe de soins cliniques, proposant des services de santé mentale générateurs de revenus, entièrement remboursables avec un accès rapide (sous 48 heures) et une couverture d'assurance étendue. Colla se concentre sur les soins psychosociaux globaux pour les patients atteints de cancer afin d'améliorer les résultats des traitements et la satisfaction des patients.

Description

• Own end-to-end implementation of new oncology practice partners, from contract signing through go-live and early ramp • Design and manage clear implementation plans, timelines, and success metrics to ensure fast, reliable launches • Serve as the primary project manager coordinating internal teams (clinical operations, product, growth, technology) and external practice leadership • Build and maintain strong, trusted relationships with oncology practice leadership, providers, and key administrative staff • Act as the primary point of contact for a subset of partners, owning communication, issue resolution, and operations improvement • Represent Colla Health externally with professionalism, urgency, and accountability • Lead regular partner check-ins, quarterly reviews, and senior-level calls, including preparation of agendas, performance insights, and success plans • Drive consistent engagement with oncologists, nurses, medical assistants, and practice staff to support awareness, adoption, and referral to Colla’s supportive care services • Partner closely with Colla’s patient growth, clinical operations, and product teams to operationalize new patient identification and referral initiatives • Monitor partner-level performance metrics (e.g., referrals, utilization, engagement) and lead targeted interventions to improve outcomes • Identify expansion opportunities within existing practices and help scale best practices across the partner portfolio

🎯 Exigences

• 5+ years of experience in healthcare, preferably oncology and/or behavioral health • Demonstrated ability to build trust and relationships with diverse groups of practice administrators and clinical leaders • Experience managing accounts in customer success roles or clients via consulting engagements • Scrappy, curious, organized, excellent communicator, action-oriented, data-driven and focused on daily improvement • Success working remotely with occasional travel to partner locations

🏖️ Avantages

• Salary of $115,000 - $135,000 • Performance bonus-eligible • Medical, Dental, Vision benefits • Flexible time off policy • 401(k) • Work from home stipend • Access to premier investor and start up network