Manager, Billing & Collection Operations

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🏄 California – Distant

🏄 California – Remote

💵 $120 000 - $140 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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Commure

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🤖 Intelligence artificielle

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

Commure est une entreprise de technologie de la santé qui développe des logiciels alimentés par l'IA et une infrastructure intégrée pour les systèmes de santé. L'entreprise développe des assistants IA ambiants, des outils de gestion du cycle de revenus, des plateformes d'engagement des patients et des solutions de surveillance des actifs/sécurité qui s'intègrent aux dossiers de santé électroniques pour automatiser la documentation, le codage, la facturation et les flux de travail opérationnels. Commure se concentre sur le codéveloppement de solutions avec les systèmes de santé pour réduire le coût des soins, diminuer l'épuisement professionnel des cliniciens et améliorer les résultats opérationnels et pour les patients.

Description

• Oversee the end-to-end billing process, ensuring customer contracts and order forms are accurately translated into invoices. • Partner with Sales Operations and Legal to review non-standard billing terms and ensure they are executable within our systems. • Maintain and update billing policies to ensure consistent application across various healthcare tech products and pricing models. • Resolve complex billing discrepancies by performing root-cause analysis and coordinating with internal stakeholders. • Lead the global collections strategy to minimize Days Sales Outstanding (DSO) and reduce bad debt exposure. • Monitor aging reports and oversee the escalation process for delinquent accounts while maintaining positive customer relationships. • Perform periodic credit reviews and provide recommendations for credit limits or payment terms for new and existing customers. • Oversee monthly and quarterly AR close processes, including reconciliations, bad debt reserve analysis, and management reporting. • Assist in implementing process improvements, automation, and system enhancements to scale billing and collection operations. • Partner with Revenue/Sales Operations to optimize NetSuite, Salesforce, and specialized billing/collection automation tools. • Support external financial audits by preparing AR-related PBC schedules and responding to auditor inquiries. • Assist with IPO readiness activities, including documentation of the order-to-cash cycle and enhancement of SOX-compliant controls.

🎯 Exigences

• 5+ years of progressive accounting or finance operations experience, including at least 2 years in a leadership role focused on billing or collections. • Bachelor’s degree in Accounting, Finance, or a related field. • In-depth knowledge of Order-to-Cash (O2C) best practices and AR aging management. • Experience in SaaS or healthcare tech is strongly preferred. • Hands-on experience with NetSuite and Salesforce; experience with specialized collection or billing software is a plus. • Proven ability to build SOX-compliant processes and support financial audits. • Exceptional communication and negotiation skills, with a proven ability to partner cross-functionally to resolve payment hurdles. • Comfortable in a fast-paced, scaling private company environment where adaptability is key.

🏖️ Avantages

• Offers Equity