Sales Engineer, Ambient AI

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

💵 $120 000 - $135 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Ingénieur technico-commercial

🦅 Parrain de Visa H1B

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👻 Score fantôme 2%

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🗣️🇺🇸🇬🇧 Anglais requis

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Commure

1001 - 5000 employés

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

Commure est une entreprise de technologie de la santé qui développe des logiciels alimentés par l'IA et une infrastructure intégrée pour les systèmes de santé. L'entreprise développe des assistants IA ambiants, des outils de gestion du cycle de revenus, des plateformes d'engagement des patients et des solutions de surveillance des actifs/sécurité qui s'intègrent aux dossiers de santé électroniques pour automatiser la documentation, le codage, la facturation et les flux de travail opérationnels. Commure se concentre sur le codéveloppement de solutions avec les systèmes de santé pour réduire le coût des soins, diminuer l'épuisement professionnel des cliniciens et améliorer les résultats opérationnels et pour les patients.

Description

• Lead technical scoping calls for Ambient AI pilots with providers and decision makers • Capture specialty, note types, EHR, and workflow requirements and convert them into technical scopes • Stand up pilot EHR integrations using browser automation, DOM injection, and API paths • Investigate and fix issues when notes do not land in the patient chart • Confirm, configure, and enable advanced AI features including ICD coding, orders, Patient 360, carry forward, and pre-visit summaries • Translate gold-standard notes and specialty requirements into template requests • Triage template updates and in-pilot requests within a 24-hour SLA • Own pilot Slack channels and maintain pilot status and usage in Salesforce • Support Account Executives with integration and feature questions • Help run the weekly integrations sales desk • Own technical sections of RFPs and security questionnaires • Hand off customers to implementation with integrations, templates, provider lists, and known issues documented • Escalate integration and product findings to Engineering with clear reproduction steps • Help build debugging queries, checklists, wiki documentation, tooling, and playbooks

🎯 Exigences

• 3–7 years in sales engineering, solutions engineering, implementation, or healthcare IT • Hands-on experience with at least one ambulatory EHR: athenahealth, eClinicalWorks, AdvancedMD, NextGen, ModMed, Practice Fusion, or WebPT • Epic, Cerner, or Meditech Expanse experience is a plus • Comfort reading and debugging browser automation, DOM, REST APIs, JSON schemas, HL7/FHIR integrations • Ability to use SQL and internal tooling to investigate integration issues • Ability to explain ambient AI note generation, limitations, and remediation in plain language • Strong organization and ability to manage several pilots across multiple EHRs • Experience keeping Salesforce current and using Slack as the thread of record • Healthcare fluency in clinical documentation, specialty workflows, HIPAA, SOC 2, and HITRUST security questionnaires • Strong sense of ownership • Must be authorized to work in the United States or indicate whether sponsorship will be required

🏖️ Avantages

• Equity • Commission • Competitive compensation and benefits • Live pilots from your first weeks • Documented SLAs, a written playbook, and a team that helps you ramp • Clear path into Forward Deployed Engineering, enterprise Sales Engineering, or Product

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