Telehealth Coordinator I

🕒 il y a 26 jours

🌵 Arizona, Virginia – Distant

infoinfo

💵 $13 - $20 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of CorVel Corporation

CorVel Corporation

1001 - 5000 employés

Fondée en 1987

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

CorVel Corporation est une entreprise de gestion des risques et de services de santé qui propose des solutions intégrées de gestion des réclamations et de soins pour les payeurs et les employeurs. Elle se spécialise dans la gestion des indemnisations des travailleurs, la gestion des responsabilités et des incapacités, les réseaux de prestataires et de pharmacies, ainsi que les solutions de risques alternatifs. Elle offre des plateformes technologiques utilisant l'IA et l'analyse de données pour simplifier l'administration des réclamations, améliorer les résultats et réduire les coûts.

Description

• Address client, patient, and provider inquiries via email, fax, telephone, or written correspondence • Ensure adherence to contractual and state guidelines and client instructions • Gather information from providers, injured workers, employers, and other sources • Enter information into the system to schedule treatment appointments • Review medical notes, treatment referrals, and work status notes to ensure referral orders are complete • Coordinate and schedule X-ray appointments • Perform data entry and verify details for timely order submission • Provide inbound and outbound telephonic and email customer service • Receive and respond to daily emails and correspondence • Identify, analyze, and solve problems outside standard processes • Participate in ongoing internal training and learning • Perform additional duties as assigned

🎯 Exigences

• High School Diploma or GED required • 2 years of experience in an office environment preferred • 1 year of similar, relevant experience preferred • Ability to work on several concurrent tasks in a high-volume, fast-paced, team-oriented environment • Excellent written and verbal communication skills • Computer proficiency and technical aptitude • Ability to utilize Microsoft Office, including Outlook and Excel • Strong attention to detail with a high commitment to accuracy • Bilingual language skills preferred • Residency in Arizona or Virginia • Quiet, designated remote work environment adhering to privacy and HIPAA standards • Wired broadband internet access with minimum bandwidth of 80Mbps • Ability to work Monday–Friday, 1:30 PM ET–10:00 PM ET • Availability for rotating holidays

🏖️ Avantages

• Voluntary and mandatory overtime opportunities • Rotating holiday schedule • Ongoing internal training and learning • Medical (HDHP) with Pharmacy • Dental insurance • Vision insurance • Long Term Disability • Health Savings Account • Flexible Spending Account options • Life Insurance • Accident Insurance • Critical Illness Insurance • Pre-paid Legal Insurance • Parking and Transit FSA accounts • 401K • ROTH 401K • Paid time off • Remote work arrangement • Career advancement opportunities

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