Account Manager

🕒 il y a 6 jours

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Coverdash

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2022

🔌 API

🤝 B2B

☁️ SaaS

💰 €13 500 000 Series A - Coverdash en 2024-02

API • B2B • SaaS

Coverdash est une plateforme d'assurance numérique qui propose instantanément des assurances sur mesure pour les petites entreprises, les startups, les commerçants en ligne et les indépendants. Elle offre des produits tels que la responsabilité civile générale, les polices de propriétaire d'entreprise, l'indemnisation des travailleurs, la cyber-assurance, la responsabilité professionnelle et la responsabilité de gestion via un tableau de bord en libre-service, des certificats d'assurance instantanés, et une intégration (npm/composant) en une seule ligne pour permettre aux partenaires d'offrir des assurances au sein de leurs plateformes.

Description

• Manage and retain a portfolio of commercial P&C accounts up to $10MM in annual premium • Serve as primary point of contact for client servicing, renewals, and coverage questions • Own the renewal process end to end, including proactive renewal conversation prior to quote delivery • Clearly explain coverage, pricing, and policy changes • Manage client expectations and protect the client experience during underwriting delays, market constraints, or carrier issues • Resolve client concerns and escalate internally when needed to ensure timely resolution • Execute core policy servicing, including endorsements, certificates of insurance, audits, billing coordination, and cancellations • Maintain accurate client records in AMS and CRM • Partner with carriers, wholesalers, and internal teams to support renewal and servicing outcomes • Adhere to service standards, SLAs, and escalation protocols

🎯 Exigences

• 3+ years of commercial P&C experience in account management, brokerage, or customer success • Active Property & Casualty license in good standing • Strong knowledge of commercial P&C coverages, renewals, endorsements, and servicing requirements • Proven ability to own the renewal process end to end, including proactive client consultations prior to quoting • Confident client-facing presence with experience managing escalations and protecting the client experience during underwriting or carrier challenges • Excellent written and verbal communication skills, with the ability to explain complex insurance concepts in plain language • Demonstrated success managing and retaining large or complex books of business • Strong organizational, prioritization, and decision making skills in high volume environments • Advanced proficiency with CRM and AMS platforms and core business tools

🏖️ Avantages

• Modern tools designed specifically for insurance brokers to make their work easier and more efficient • Fast-paced, high-impact environment where ownership and results matter from day one