Delivery Director

Emploi pas sur LinkedIn

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

💵 $150 000 - $180 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 1%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Cprime, Inc

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501 - 1000 employés

Fondée en 2003

💼 Conseil

📣 Marketing

🏥 Santé

Consulting • Marketing • Healthcare

Cprime, Inc. est une entreprise de conseil à service complet spécialisée dans les solutions ServiceNow transformatives pour améliorer l'expérience client, l'expérience employé et l'excellence technologique. En tant que partenaire de conseil stratégique pour les entreprises, Cprime utilise son expertise approfondie pour favoriser l'innovation et l'agilité au sein des entreprises, en fournissant des solutions axées sur l'expérience qui s'alignent sur les tendances technologiques modernes et l'innovation humaine. Avec un accent sur l'agilité d'entreprise, la transformation numérique et l'agilité à grande échelle, l'entreprise propose des capacités intégrées dans le développement de logiciels sur mesure, le DevOps et les services cloud. Cprime s'engage à optimiser la technologie des entreprises et à améliorer les opérations grâce à des partenariats stratégiques avec des plateformes technologiques essentielles. De plus, Cprime propose des solutions complètes de formation et de développement pour combler les lacunes en compétences et encourager l'innovation au sein des organisations.

Description

• Provide strategic direction, governance, and delivery oversight for complex enterprise Atlassian engagements • Ensure successful project delivery within agreed scope, timelines, budgets, and quality standards • Build and maintain relationships with key client stakeholders as a trusted advisor on Atlassian solutions and enterprise transformation • Lead client business reviews, executive stakeholder meetings, and engagement health assessments • Proactively identify and manage delivery risks, escalations, and continuous improvement opportunities • Drive customer satisfaction, retention, and long-term engagement success through measurable business outcomes • Own engagement financial performance, including budgets, profitability, margins, forecasting, and resource utilization • Oversee Statements of Work, contractual commitments, scope management, and resource planning • Establish, monitor, and communicate delivery, financial health, and client satisfaction KPIs • Partner with Finance, Sales, and Delivery leadership to maintain financially healthy and operationally efficient engagements • Improve delivery processes, resource allocation, and overall practice performance • Provide delivery oversight for Atlassian implementations, Cloud migrations, integrations, and enterprise platform optimization • Collaborate with Solution Architects and technical teams on scalable, high-quality solutions aligned with client objectives • Support pre-sales activities, including solution planning, effort estimation, SOW development, and delivery strategy • Partner with Sales and Practice Leadership on account expansion and additional service offerings • Stay current with Atlassian technologies, Cloud capabilities, AI-enabled solutions, and industry best practices • Lead, coach, and mentor delivery managers, consultants, and technical resources • Drive resource planning, staffing alignment, utilization, and team performance • Conduct performance discussions, provide coaching, and support professional development • Partner with Talent Acquisition and Practice Leadership on hiring needs and workforce planning • Foster a collaborative, accountable, and high-performing delivery culture across globally distributed teams

🎯 Exigences

• 8+ years of experience in professional services, technology consulting, or enterprise delivery management • 5+ years of experience with Atlassian technologies, including Jira, Confluence, Jira Service Management (JSM), and Atlassian Cloud • 3–5+ years of people management experience, including hiring, coaching, mentoring, and leading technical or consulting teams • Proven experience managing large-scale enterprise client engagements and complex technology implementations • Strong financial acumen, including engagement budgets, profitability, margins, resource utilization, and forecasting • Experience developing and managing Statements of Work, delivery plans, and client engagement strategies • Strong understanding of Agile methodologies, SDLC, DevOps, and enterprise technology processes • Demonstrated ability to build executive-level client relationships and manage multiple concurrent engagements • Experience partnering with Sales and Solution Architecture teams on pre-sales activities and account growth • Excellent communication, leadership, stakeholder management, and problem-solving skills • Ability to thrive in a fast-paced, collaborative, globally distributed consulting environment • Atlassian Solution Partner or enterprise technology consulting experience preferred • Experience with Atlassian Cloud migrations, Assets, Atlassian Rovo, and enterprise-scale platform implementations preferred • Familiarity with ITSM, Agile transformation, DevOps, and enterprise integrations preferred • Atlassian, PMP, SAFe, or other relevant Agile/project management certifications preferred • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent professional experience preferred • Approximately 20% travel may be required based on client engagements and business needs • Legal right to work in the United States

🏖️ Avantages

• Medical, vision, and dental plans through Blue Cross Blue Shield • Ten paid standard holidays • Up to twenty days of paid time off per year for vacation and/or sick time • Four weeks of paid parental leave if eligibility requirements are met • 401(k) plan; eligible to enroll thirty days after start date • Potential annual company 401(k) match on a discretionary basis if eligibility requirements are met • Bonus programs rewarding achievements and contributions • Monthly cell phone stipend for all full-time employees • Annual health and wellness stipend for all full-time employees • Remote work arrangement

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