Lead Digital Product Manager, Falcon Guide

🕒 il y a 5 jours

🇺🇸 États-Unis – Télétravail

💵 $110 000 - $160 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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CrowdStrike

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Intelligence artificielle

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike est une société de cybersécurité qui fournit des services de sécurité cloud pour mettre fin aux intrusions. Reconnue comme un leader de la protection des endpoints, de la sécurité des identités et du cloud, et du Managed Detection and Response (MDR), CrowdStrike propose la plateforme Falcon, qui intègre l’intelligence artificielle pour offrir une visibilité, une détection et une protection en temps réel contre des cybermenaces sophistiquées. L’efficacité de l’entreprise à sécuriser les réseaux et les données en fait un partenaire de confiance pour les entreprises du monde entier.

Description

• Own the Falcon Guide product roadmap end-to-end — Phase 1 - guided discovery, rules-based conversion acceleration • Phase 2 - personalized journeys, buying-group identity, CJA/AJO integration • Phase 3 - Charlotte AI integration, full agentic operating model • Own the requirements, roadmap and experience for Falcon Guide to operate efficiently and drive conversion, tracking key performance metrics such as: Task-completion rate, Successful action rate, Latency, Cost per action, Adoption by customer segment, Time to value, Consumption and scaled deployment • Partner directly with peer digital teams, such as: Design to guide prototyping and brand guidelines, Engineering to scope technical feasibility, drive delivery against the roadmap and convert emerging AI patterns into reusable platform capabilities • Digital PLG to align Falcon Guide's trial-funnel and personalization touchpoints with the broader conversion motion • Digital Intelligence to measure engagement, discovery and conversion across customer journeys and segments • AIO and Content to ensure Falcon Guide's content structure, citation architecture, and generated responses are optimized for AI discoverability and consistent with CrowdStrike's broader AI-share-of-voice strategy — treating Falcon Guide as both a conversion surface and a citable content asset • Represent Falcon Guide's priorities, progress and performance to senior stakeholders, including Digital Experience and Marketing leadership.

🎯 Exigences

• B.S./B.A. or equivalent preferred, plus 8+ years of relevant product management experience • Experience building guided-discovery, recommendation, personalization, or conversational customer-facing products • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes • Understanding of agent architectures, including planning, memory, tool use, orchestration, and multi-step reasoning • Experience taking products from 0→1 and then scaling them • Ability to coordinate engineering, design, GTM, and stakeholders without direct authority • Strong cross-functional influence skills — able to adapt communication style across engineering, marketing, and executive audiences • Comfortable being the senior product voice on a high-visibility initiative with executive attention

🏖️ Avantages

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe