Senior Manager, Platform Professional Services

🕒 il y a 1 mois

🤠 Texas – Distant

🤠 Texas – Remote

💵 $160 000 - $220 000 / an

⏰ Temps Plein

🟠 Senior

👔 Manager

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CrowdStrike

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Intelligence artificielle

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike est une société de cybersécurité qui fournit des services de sécurité cloud pour mettre fin aux intrusions. Reconnue comme un leader de la protection des endpoints, de la sécurité des identités et du cloud, et du Managed Detection and Response (MDR), CrowdStrike propose la plateforme Falcon, qui intègre l’intelligence artificielle pour offrir une visibilité, une détection et une protection en temps réel contre des cybermenaces sophistiquées. L’efficacité de l’entreprise à sécuriser les réseaux et les données en fait un partenaire de confiance pour les entreprises du monde entier.

Description

• Build and grow a team that helps customers operationalize and support all CrowdStrike products, including all modules of Falcon, especially Endpoint, Identity, Cloud, Next-Gen SIEM and LogScale. • Collaborate with the professional services leadership team to build and scale the organization, expand programs, increase efficiencies, and create a world-class, customer-focused offering. • Drive cross-functional teams within CrowdStrike to ensure successful delivery outcomes and maximize value for customer engagements. • Manage and mentor team members to help expand skill sets and maximize performance. • Lead internal initiatives to enhance delivery techniques, introduce automations, strengthen security postures, and optimize time-to-value, utilizing AI and other technologies. • Anticipate customer needs by tracking new CrowdStrike technologies and mapping out innovative service offerings. • Manage a portfolio of customer projects from a project leadership and tactical role, including projects led by in-house residents as well as by subcontract partner residents. • Interface directly with customers, assisting with pre-sales, presenting solutions, structuring deals, managing project creation, and all phases of project delivery. • Partner with the global sales and marketing teams to develop services communications, deliver presentations, match customer needs to solutions, and close opportunities. • Ability to travel up to 25% of the time.

🎯 Exigences

• 12+ years of experience working in the security industry in a professional services or similar capacity • 4+ years managing a team of consultants in the security industry • Strong understanding of employee management concepts with the demonstrated ability to lead teams • Experience developing go-to-market strategies including new service offerings and cross-sell/upsell opportunities • Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs • Experience managing technical deployments, tracking time, and running projects from kickoff to closure • Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders • Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams • Strong written and oral communication skills in English.

🏖️ Avantages

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe