Account Manager

Emploi pas sur LinkedIn

🕒 il y a 1 jour

🌵 Arizona – Distant

🌵 Arizona – Remote

💵 $60 300 - $132 600 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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CVS Health

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1963

🏥 Santé

⚕️ Assurance santé

🛒 Commerce de détail

Healthcare • Healthcare Insurance • Retail

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• Execute client strategies aligned with client goals and organizational objectives • Manage day-to-day relationships with health plan clients • Identify opportunities to enhance account value and grow client relationships • Manage account financials, profitability and budgetary constraints • Monitor and report financial performance, cost savings and revenue optimization • Implement and refine client management workflows • Identify process inefficiencies and recommend scalable improvements • Monitor account performance against targets and client expectations • Provide feedback to the client management team • Support junior team members in achieving performance goals • Collaborate on performance issues and continuous improvement • Exceed client satisfaction score targets • Navigate organizational networks and oversee processes • Manage client expectations and changes to committed deliverables • Operate autonomously and make key decisions in a dynamic, deadline-driven environment

🎯 Exigences

• 5 years of work experience, including at least 3 years in healthcare or account management/client services • 3 or more years of client-facing experience within the healthcare industry • Ability to travel up to 25% of the time, including flights, overnight stays, local travel and short-notice travel • PBM experience strongly preferred • Proficiency in Microsoft Office applications • Effective written and verbal communication • Ability to exercise good judgment • Project planning and life cycle development knowledge • Ability to proactively identify solutions and lead implementation • Team player and leadership skills across departments • Experience leading technical and nontechnical projects • Strong organizational, time management, reporting, analytical and communication skills • Ability to work in a fast-paced, high-demand environment with little to no guidance on complex issues and accounts • Ability to present effectively to clients, C-Suite executives and senior leadership • Bachelor's degree or equivalent work experience required

🏖️ Avantages

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility