Senior Analyst, Health Coach Wellness

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🔔 Pennsylvania – Distant

🔔 Pennsylvania – Remote

💵 $46 988 - $102 000 / an

⏰ Temps Plein

🟠 Senior

🧐 Analyste

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CVS Health

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1963

⚕️ Assurance santé

🛒 Commerce de détail

🧘 Bien-être

Healthcare Insurance • Retail • Wellness

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• The Health Coach telephonically outreach es our Medicare population to improve medication adherence and/or HEDIS diabetes and blood pressure control. • Providing education and addressing any barriers to adherence by utilizing the member's benefits. • This may include outreach to pharmacies and prescribers. • Utilizes a collaborative process of assessment, planning, implementation, and coordination to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal health status. • Through motivational interviewing and the use of various tools, uses healthcare knowledge and experience of health risk behaviors to conduct evaluation of member's health status for either HEDIS health screening/control or Medication Adherence. • Utilizes influencing/motivational interviewing skills to ensure member engagement and discern health needs based on key questions and conversation to promote behavior changes to achieve optimum level of health. • Partners with members to identify opportunities for integration into available internal/external programs. • Using holistic approach consults with Manager or others to overcome barriers with assisting members in meeting goals and objectives. • Utilizing interviewing and active listening skills, provides coaching, information, and support to empower the member to make ongoing independent healthy healthcare choices. • Interprets and utilizes guidelines/criteria to positively impact members' health. • Provides up-to-date healthcare information to help facilitate the member’s understanding of his/her health status. • Helps member actively and knowledgably participate with their provider in healthcare decisions. • Applies judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact healthcare access, services, and resolution of member issues. • Develops a proactive course of action to address issues presented to enhance the short and long-term health outcomes as well as opportunities to enhance a member’s overall wellness through integration.

🎯 Exigences

• 1-3 years Microsoft Office • 3-5 years practice experience-- Renal, Diabetes, Hypertension, Primary Care/Geriatric, Oncology Managed Care and Medicare experience • Healthcare licensure and/or certifications (RN, LPN, MSW, LCSW, CDE etc) highly preferred • 5 years practice experience-- Renal, Diabetes, Hypertension, Primary Care/Geriatric, Oncology Managed Care and Medicare experience • Previous telephonic coaching, education or case management experience • Excellent computer skills including MS Office applications • Independent worker • Excellent time manager • Excellent analytical and problem-solving skills • Effective communications, organizational, and interpersonal skills, Bilingual a plus • Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations • Experience in facilitating client positive behavioral change • Background in motivational interviewing, active listening skills.

🏖️ Avantages

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility