Senior MyChart Epic Analyst

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🕒 il y a 1 mois

🦌 Connecticut, Idaho, +1 états de plus – Distant

🦌 Connecticut – Remote 🥔 Idaho – Remote 🤠 Texas – Remote

💵 $83 430 - $222 480 / an

⏰ Temps Plein

🟠 Senior

🧐 Analyste

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CVS Health

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1963

⚕️ Assurance santé

🛒 Commerce de détail

🧘 Bien-être

Healthcare Insurance • Retail • Wellness

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• Provide end-user support, analyzes and diagnoses system problems, identifies root cause, and then solves the problem or escalates issues to other appropriate IT staff when outside area of responsibility or expertise. • Partners with vendor to troubleshoot and resolve system problems, to improve product performance and usability. • Provides vendor with recommendations for system improvements. • Addresses technical issues that occur during installation and maintenance activities. • Designs, implements, and supports applications while ensuring ongoing optimization and performance. • Translates technical requirements into development specifications and provides product management support. • Evaluates and documents system updates, upgrades, and their impacts in collaboration with analysts and end users. • Participates in system implementations, upgrades, and continuous improvement initiatives. • Conduct system testing, validation, and quality assurance to ensure compliance and optimal system performance. • Develop and maintain documentation, including build specifications, test scripts, and training materials, including the delivery of training when necessary. • Partner with clinical staff and IT professionals to evaluate, design, develop, test, implement, and maintain systems. • Partner with clinical staff and IT teams, to ensure workstations, printers, scanners, mobile devices, and other peripherals are aligned with the functional and compatibility requirements of Epic applications. • Strategically lead and collaborate on cross-functional application initiatives with application and operational teams to ensure seamless integration, streamlined workflows, and optimal system performance. • Maintain vendor certifications required to support the analyst's application areas of responsibility. • Support system integrations and interoperability efforts with other third-party applications and interfaces. • Assisting as needed with after hour activities such as go lives, upgrades, downtimes, and other special projects.

🎯 Exigences

• Bachelor's degree is required or equivalent experience • Minimum of three (3) years of related experience is required • Combination of post-high school education, job related certification and/or related experience equivalent to seven (7) years may be considered in lieu of minimum requirements • Certification(s): MyChart, Optional: EpicCare Ambulatory certification

🏖️ Avantages

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources