Strategic Technical CSM

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CYE

Site WebLinkedInTous les Emplois

201 - 500 employés

🔒 Cybersecurity

☁️ SaaS

🤖 Intelligence artificielle

Cybersecurity • SaaS • Artificial Intelligence

CYE est une entreprise spécialisée dans la cybersécurité, focalisée sur la quantification et la gestion optimisées des risques cyber. Fondée en 2012, CYE aide les organisations à visualiser les chemins d'attaque, à quantifier les conséquences financières des risques cyber et à atténuer ces risques de manière stratégique. En utilisant une plateforme appelée "Hyver", CYE exploite l'IA et la science des données pour améliorer la maturité en cybersécurité et réduire l'exposition cybernétique de ses clients. Les services de CYE incluent la visualisation des chemins d'attaque, la quantification des risques cyber, la planification d'atténuation et l'évaluation organisationnelle pour promouvoir une posture de cybersécurité mature. Soutenue par EQT Private Equity et 83North, la société sert une large gamme d'industries en aidant à renforcer les défenses et à optimiser les budgets de sécurité.

Description

• Serve as a trusted advisor to CISOs, security leaders, and key stakeholders, guiding conversations from technical findings to business impact and risk prioritization. • Own the ongoing cyber risk narrative for assigned customers, ensuring continuity between platform insights, services, and leadership discussions. • Act as the primary technical point of contact, managing escalations and ensuring high levels of customer satisfaction and trust. • Lead customer onboarding and ongoing engagement to ensure deep, outcome-driven adoption of the Hyver platform. • Guide customers in interpreting cyber exposure models, attack paths, and quantification outputs within their specific business context. • Lead structured risk reviews that connect Hyver insights to concrete mitigation and remediation decisions. • Own the end-to-end planning, coordination, and execution of service engagements, ensuring timelines, scope, and dependencies are actively managed and aligned with customer risk priorities. • Act as the strategic and project management interface between CYE’s professional services teams (red team, blue team, threat intelligence) and customer leadership. • Ensure service findings are translated into exposure-driven, executive-level insights, and that outcomes are systematically reflected in the Hyver platform and tied to measurable risk reduction over time. • Drive customer retention through proactive engagement and demonstrated value realization. • Identify expansion opportunities and support upsell and cross-sell efforts in collaboration with sales, grounded in customer risk posture and maturity.

🎯 Exigences

• 3+ years of experience in cybersecurity, cyber risk management, technical customer success, or security advisory roles in enterprise environments. • Demonstrated experience working directly with CISOs, security leadership, or executive stakeholders. • Strong understanding of cyber risk and exposure analysis, including familiarity with frameworks such as **NIST** and **MITRE ATT&CK**. • Ability to reason about attack paths and security findings across enterprise networking, infrastructure, and cloud environments. • Proven ability to translate complex technical findings into clear, risk-based narratives for non-technical audiences. • Excellent communication and stakeholder management skills. • Strong organizational and project management capabilities, with the ability to manage multiple customers and priorities simultaneously. • Fluent in English.