Senior Manager, CRM

🕒 il y a 3 mois

🏄 California, Texas – Distant

info

💵 $147 000 - $248 000 / an

⏰ Temps Plein

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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GlobalFoundries

10 000+ employés

GlobalFoundries (GF) est l'un des principaux fabricants de semi-conducteurs au monde. GF redéfinit l'innovation et la fabrication de semi-conducteurs en développant et en offrant des solutions technologiques riches en fonctionnalités qui garantissent une performance de premier ordre sur des marchés en forte croissance. GF propose un mélange unique de services de conception, développement et fabrication. Grâce à une main-d'œuvre talentueuse et diversifiée et une empreinte de fabrication à grande échelle couvrant les États-Unis, l’Europe et l'Asie, GF est une source technologique fiable pour ses clients dans le monde entier. Pour plus d'informations, visitez www. gf. com. GlobalFoundries est un employeur garantissant l'égalité des chances d'emploi/action positive (EEO/AA) Minorités/Femmes/Handicapés/Vétérans (M/F/D/V).

Description

• Lead and manage Dynamics 365 projects including planning, execution, and delivery • Develop comprehensive solution architectures for Dynamics 365 implementations • Provide direction and lead the resolution of complex process and technical integration issues related to MS Dynamics Customer Engagement (CRM) • Partner with business stakeholders and business process owner(s) to develop a comprehensive CRM roadmap • Grow, lead and inspire a high-performing CRM team • Balance ongoing stabilization and reduction of technical debt with subsequent major releases of new business-transformational functionality

🎯 Exigences

• BS/MS degree • Overall experience of 15-20 years as delivery manager or Lead Solution Architect role • At least 5-6 full life-cycle MS Dynamics CRM implementations in an MNC • Proficiency in Power Platform tools including Power Automate, PowerApps, Power Pages & Customer Portals • Expertise in Microsoft Dynamics 365 CSE, Project Operations, Portals, Power Platform, Model Driven Apps, and PCF Controls • Strong knowledge of lead, contact, account, opportunity, contract, pipeline management, and forecasting modules • Proficiency in Dynamics 365 plugins, workflows, and business rules • Excellent verbal and written English communication skills

🏖️ Avantages

• Health insurance • Professional development opportunities • Flexible work arrangements

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