Engagement Manager

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CYPFER

Site WebLinkedInTous les Emplois

51 - 200 employés

💼 Conseil

📦 Logistique

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

CYPFER est un leader mondial dans les interventions en cas d'incidents de cyberattaques et la récupération post-intrusion de ransomware. L'entreprise propose une gamme complète de services de cybersécurité, incluant la réponse aux incidents, la récupération de ransomware, la criminalistique numérique et la gestion des risques cyber. Elle offre des services tels que la résolution de compromissions des e-mails professionnels, les enquêtes sur les applications cloud et web, la surveillance du dark web et le conseil. CYPFER est réputée pour son déploiement rapide de spécialistes internes, offrant un support mondial 24/7 pour assurer la sécurité et la résilience des entreprises face aux menaces cybernétiques. Avec une approche intégrée aux opérations des clients, CYPFER s'engage à offrir des soins et un engagement inégalés envers la cybersécurité.

Description

• Lead and manage the end-to-end client engagement process for high-stakes, complex matters, including cyber investigations, data breaches, and insider threat cases • Serve as the primary point of contact for high-impact clients, fostering and maintaining strong, long-term relationships with "C-suite" executives, legal counsel, and boards of directors • Provide expert guidance on cyber resilience, digital risk identification, risk mitigation strategies, and incident response planning • Help clients navigate complex technical, legal, and regulatory landscapes • Supervise digital forensics and incident response teams, ensuring that projects are delivered on time, within scope, and with exceptional quality • Collaborate with the technical team to create after-action recommendations for proactive or partnership services that the client may engage with post-engagement • Work closely with cross-functional teams, including digital forensics, post-breach restoration and strategic partnership teams to best serve the client’s needs • Identify opportunities to expand and grow relationships with existing clients as well as introduce new clients to CYPFER • Act as a trusted advisor, demonstrating CYPFER’s capabilities to meet evolving cyber risk needs • Ensure the technical and legal integrity of investigations and reports

🎯 Exigences

• Bachelor's degree required, advanced degree desired • Significant experience in client engagement, project management, or a related field within cybersecurity or risk management • Must have the ability to communicate complex technical jargon into easily understood ideas for C-suite clients who may not hold technical roles • Deep expertise in areas such as digital forensics, incident response, cybercrime, and data privacy • Proven ability to manage high-pressure situations, think strategically, and adapt to rapidly changing client needs • Exceptional communication and presentation skills, with a demonstrated ability to engage and influence senior-level stakeholders • Any experience presenting on cybersecurity at industry conferences, client proposal meetings and other client-focused events is highly desired • Strong leadership capabilities and the ability to mentor and guide expert teams • A strong work ethic, high level of integrity, and ability to manage sensitive, confidential information with discretion.

🏖️ Avantages

• CYPFER is an equal opportunity employer • If you need any accommodations or adjustments throughout the interview process and beyond, please let us know • We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply