Field Service Engineer

Emploi pas sur LinkedIn

🕒 il y a 1 jour

🌽 Illinois – Distant

🌽 Illinois – Remote

💵 $29 - $39 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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Danaher Corporation

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Danaher Corporation est un leader mondial et innovateur dans les sciences de la vie et le diagnostic, qui développe et fournit des instruments, des technologies, des logiciels et des services pour accélérer la recherche scientifique, le développement biotechnologique et le diagnostic clinique. L'entreprise opère à travers des activités axées sur les outils biotechnologiques, les plateformes de diagnostic et les produits des sciences de la vie, tirant parti du Système d'Entreprise Danaher et d'une stratégie d'acquisition pour développer les technologies et soutenir les clients des universités, des entreprises pharmaceutiques et biotechnologiques, ainsi que des laboratoires cliniques.

Description

• Ensure customer satisfaction across all aspects of the job • Increase throughput and decrease downtime for customer instrumentation • Perform regular preventive maintenance and upgrades • Advocate for internal and external customers • Respond promptly to customer needs with an emphasis on first-time fixes • Manage customer accounts and identify opportunities to add value through services, reagents, consumables, equipment leads, and service on non-agreement instruments • Build and grow strong customer relationships • Contribute to individual and district revenue success • Support field service maintenance agreement growth through monthly recurring billing • Partner with Sales through lead-generation initiatives • Drive annual revenue targets and achieve expected year-over-year growth of 8–10% • Travel throughout the Chicago area and surrounding suburbs to service customers

🎯 Exigences

• High School Diploma or GED with 3+ years Field Service experience OR Associate’s degree in mechanical or electrical engineering, biological or life science, a similar discipline, or equivalent military experience • Experience using standard test equipment to troubleshoot and service instrumentation • Excellent customer communication skills, with the ability to clearly convey information and build strong relationships • Ability to travel up to 50%, including driving and occasional flying with potential overnight stays • Ability to lift 50 pounds • Valid driver’s license with an acceptable driving record • Bachelor’s degree in a scientific discipline is a plus • Repair field service experience in a related field or industry is a plus • High computer literacy, including Microsoft Office Suite, PowerBI, Sales Force, and ServiceMax, is a plus

🏖️ Avantages

• Health care program • Paid time off • Flexible, remote working arrangements for eligible roles • Medical insurance • Dental insurance • Vision insurance • 401(k) plan • Sales incentive pay