HELOC Account Manager

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Deephaven Mortgage, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 jours

Toujours ouverte sur le site de Deephaven Mortgage. Vérifiée il y a 37 minutes.

Logo of Deephaven Mortgage

Deephaven Mortgage

51 - 200 employés

🛡️ Assurance

💼 Conseil

💸 Finance

Insurance • Consulting • Finance

Deephaven Mortgage est une société de prêt hypothécaire spécialisée dans les prêts non-QM (non qualifiés), qui s'adressent aux emprunteurs ne répondant pas aux critères traditionnels. L'entreprise propose divers produits de prêt destinés aux investisseurs immobiliers, incluant des prêts DSCR (ratio de couverture du service de la dette), des prêts Prime-élargi pour ceux se trouvant légèrement en dehors des qualifications standards, et des prêts Avantage-Équité pour tirer parti de l'équité immobilière. Deephaven se concentre sur des solutions innovantes pour desservir le marché hypothécaire mal servi, en proposant des directives de souscription flexibles. Elle soutient les professionnels de l'hypothèque à travers un portail en ligne complet et un service client personnalisé, visant à élargir la gamme d'emprunteurs et à augmenter l'accessibilité aux prêts.

Description

• Manage an assigned HELOC pipeline from submission through funding to meet closing dates • Set expectations through proactive welcome calls covering timelines, outstanding needs, and next steps • Perform the first quality check on submissions, identifying missing documents and eligibility concerns • Guide partners through underwriting decisions and conditions • Own condition clearing from decision to resubmission with complete, accurate packages • Coordinate between partners, in-house Underwriting, and third-party underwriting teams • Communicate proactively so partners know the status of their files • Build working relationships with Sales and Underwriting to maintain credit quality and service standards • Identify and escalate at-risk files, aging items, and recurring issues to leadership • Maintain accurate, audit-ready loan data in the loan origination system, including milestones, conditions, notes, and disclosures • Maintain deep knowledge of HELOC products and guidelines and advise partners on process and requirements

🎯 Exigences

• Bachelor’s degree in business, finance, or a related field preferred • 3+ years of mortgage operations experience as an Account Manager, Loan Processor, Closer, or similar role • Hands-on experience with HELOCs, home equity loans, or second-lien products • Working knowledge of mortgage loan processing, underwriting, and closing procedures • Proficiency in Encompass or a comparable loan origination system; quick to learn new software • Wholesale or Correspondent channel experience preferred; non-QM exposure a plus • Strong attention to detail and ability to manage a high-volume pipeline against hard deadlines • Excellent communication and relationship skills with partners, underwriters, and title and closing teams • Confident and professional when resolving issues • Ability to work well independently in a fast-paced environment • Team player committed to excellence, hard work, and having fun • Comply with Deephaven policies and procedures and complete all assigned training by required dates • Must satisfy applicable E-Verify employment eligibility requirements

🏖️ Avantages

• Personalized time off • Employer-matched 401(k) plan • Philanthropy Committee and charitable initiatives • Comprehensive health insurance starting on day one of employment • Competitive maternity and paternity leave • Team-building events and celebrations • Encouraging thought leadership and innovation • Mentorship opportunities for career development • Exclusive discounts on travel, tech, pets, legal, and more

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