Sales Manager – Sales Advisor, Online Lease Returns, BDC

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Ernst Dello GmbH & Co. KG

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501 - 1000 employés

🚘 Automobile

🏭 Fabrication

🛒 Commerce de détail

Automotive • Manufacturing • Retail

Ernst Dello GmbH & Co. KG est une entreprise allemande de vente au détail et de services automobiles qui gère un grand groupe de concessions (DELLO Gruppe) offrant des véhicules neufs et d'occasion de nombreuses marques, des options de leasing et de financement, l'approvisionnement en véhicules pour flottes et entreprises, ainsi que des services après-vente tels que l'entretien, les réparations, le service de pneus et de vitres, les pièces et les locations. Le groupe inclut également des offres connexes comme une filiale photovoltaïque/énergie (powernovo) et divers programmes de fidélisation et de service à la clientèle. Il met l'accent sur une présence régionale de longue date et des solutions de mobilité complètes pour les clients privés et commerciaux.

Description

• You actively manage our lease returns from online sales • You initiate telephone and digital contact with customers whose leases are ending • You assess customer needs and create tailored follow-up offers • You use specific offer models designed for online sales • You consistently track open offers and follow-up reminders • You organize and document all customer interactions in the system • You advise customers with a strong focus on closing the sale • You transfer suitable customers to branches when more intensive support or a different offer model is appropriate • You work closely with online and branch sales as well as central departments

🎯 Exigences

• Experience in sales, ideally in telephone or digital sales, is an advantage • We also welcome motivated career changers • High self-motivation and excellent self-organization • Enjoyment of fast, clear, and results-oriented sales processes • Confident handling of price-conscious customers who actively compare offers • Consistent and disciplined approach to daily new customer contacts • Good communication skills on the phone and via email, and very good written and spoken German • Digital affinity and confident use of CRM and sales systems • A good sense for when a customer is best served through online sales and when a handover to a branch is more appropriate

🏖️ Avantages

• 100% remote work – Your performance matters, not your location • 30 days' annual leave – Your rest is important to us • Bike leasing – We support mobility on two wheels • Employee discounts – Save on car purchases, in the parts shop, and through other corporate benefits • Strong employee insurance benefits – for you and what matters to you • Employer-funded training opportunities – develop and grow