Automotive Operations Manager – Keys

Emploi pas sur LinkedIn

🕒 il y a 1 jour

🗽 New York – Distant

🗽 New York – Remote

💵 $85 860 - $95 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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Dent Wizard International

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1983

🚘 Automobile

🏭 Fabrication

🚗 Transport

💰 Venture Round en 2017-03

Automotive • Manufacturing • Transport

Dent Wizard International est le leader incontesté des services de reconditionnement automobile et des produits de protection des véhicules aux États-Unis. Servant des clients dans 43 États américains et au Canada, l'entreprise répare environ 2,5 millions de véhicules chaque année grâce à plus de 3 000 employés hautement qualifiés. Dent Wizard propose une gamme de services automobiles, y compris la réparation de peinture mineure, la restauration de roues, la réparation d'intérieurs et les services de pare-brise et de clés. Ils opèrent dans les enchères, les concessions, les agences de location et les ateliers de carrosserie, offrant des opportunités de carrière stables et enrichissantes dans l'industrie automobile.

Description

• Drive a culture of excellence in service delivery and address customer concerns • Lead implementation of division strategic initiatives and participate in R&D projects • Direct inventory processes and identify supply cost-control measures • Optimize service processes and workflows while meeting customer SLAs • Manage personnel, equipment, supplies, budgets, and cost-control measures • Maintain communication within the team, with other departments, and with customers • Establish and enforce quality standards • Support technician development and resolve operational issues • Ensure coverage for vacations and emergency or unplanned assignments • Monitor industry trends, customer preferences, and competitor activities • Lead, mentor, coach, evaluate, train, interview, hire, and onboard key service technicians • Ensure regulatory compliance and coordinate tools, equipment, and fleet support • Partner with Sales on large-scale opportunities and build customer and prospect relationships • Drive results through sales and negotiation • Perform other duties as assigned

🎯 Exigences

• 5+ years of proven leadership/influence experience in a mobile environment with geographically dispersed employees • Ability to manage, forecast, and coordinate key technician resources to maintain production • Proficient in key duplication, key cloning, and programming processes • Full knowledge of key types and key parts • Ability to manage conflict resolution with customer operations managers • Demonstrated organizational skills and ability to manage multiple projects simultaneously • Up to 70% travel throughout the assigned division may be required • Ability to continuously view and input data into a computer • Ability to lift up to 40 lbs. occasionally • Frequent walking, standing, lifting, bending, and squatting • Must pass a pre-employment drug screening and background check

🏖️ Avantages

• Paid time off • Medical insurance • Dental insurance • Vision insurance • 401k match (50% on the dollar up to 7% of employee contribution)