IT Manager – Enterprise Systems

🕒 il y a 21 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Dermsquared

51 - 200 employés

⚕️ Assurance santé

📚 Éducation

☁️ SaaS

Healthcare Insurance • Education • SaaS

Dermsquared est une plateforme de premier plan pour les professionnels de la dermatologie, offrant des outils de recherche alimentés par l'IA, des ressources cliniques, des formations médicales continues et des opportunités de conférences pour améliorer les soins aux patients. La plateforme inclut des fonctionnalités telles que l'accès à des vidéos d'experts, des podcasts et la possibilité de s'inscrire à des conférences et sommets de dermatologie. Elle propose également des connaissances approfondies et des stratégies de gestion pour divers troubles et traitements dermatologiques. En exploitant la technologie et le savoir-faire, Dermsquared soutient les dermatologues dans l'amélioration de la santé de la peau des patients à travers différents groupes d'âge et conditions.

Description

• Own the enterprise software portfolio: Maintain an audited inventory of software and licenses, manage renewals and vendor relationships, partner with Finance on the software budget, and eliminate waste. • Lead tool consolidation and governance: Rationalize overlapping tools, set clear standards for which platforms own which workflows, and drive adoption. Monday.com is our work OS of record — consolidating onto it and integrating with Linear, Salesforce, and Slack is a near-term priority. Handoffs should be automatic, not manual. • Project-manage software implementations: Own end-to-end delivery of new rollouts — cross-functional coordination, planning, vendor management, and adoption. Several high-priority implementations with hard deadlines land in your first six months. • Lead an operational efficiency audit: Interview every team lead to map repetitive workflows (trigger, steps, owner, time, frequency), score impact vs. complexity, and deliver a ranked agent opportunity register to the CTDO. Primary deliverable in your first 90 days. • Ensure IT operations reliability: Oversee day-to-day IT — devices, access, onboarding/offboarding, security — in partnership with our MSP. • Monitor adoption and compliance: Track tool usage, flag under-utilized investments, drive corrective action, and surface optimization opportunities to the CTDO. • Be the technology partner for the business: Go-to for department leads on tool evaluations, implementations, and IT issues; represent Technology in cross-functional planning.

🎯 Exigences

• Demonstrated leadership essentials as described above • 4-year degree from an accredited academic institution • 5+ years in IT project management, enterprise software administration, or technology operations • Proven ability to manage a broad SaaS portfolio — renewals, contracts, vendor relationships, license governance • Hands-on PM experience delivering software implementations on time and in scope, including change management • Hands-on Monday.com experience (configuration, automation, adoption) strongly preferred. Familiarity with Salesforce, Gong, Slack, and Miro/Figma a plus. • Experience with workflow automation tools (Zapier, Make, or similar) connecting business systems • Structured thinker — runs stakeholder interviews, maps workflows, and communicates recommendations clearly • Experience partnering with managed service providers (MSPs) • Software and IT budget management experience • Healthcare, media, or education industry experience preferred

🏖️ Avantages

• Fully remote work environment with a flexible time off policy • Dedicated professional development support, including reimbursement for approved learning and development activities. • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans • Employer-paid life insurance, short-term disability, and long-term disability coverage • 401(k) retirement plan with company matching • Cell phone reimbursement for business use • Home office stipend to support a productive remote setup

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