Associate Engineer – M365 Solutions

🕒 il y a 1 mois

🐊 Florida – Distant

🐊 Florida – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👷🏻‍♀️ Ingénieur

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DGR Systems

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2009

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

DGR Systems est une entreprise de conseil en informatique et de services managés qui aide les organisations à moderniser et sécuriser leurs environnements technologiques en utilisant les solutions Microsoft cloud et des partenaires complémentaires. Ils fournissent des évaluations, de l'architecture et du design, du déploiement, de la migration (y compris Microsoft 365), de l'automatisation de l'infrastructure, du réseau cloud, du développement d'applications et de l'espace de travail moderne (Plateforme Power), ainsi que des services de conseil continu et de sécurité managée axés sur le Zero Trust, la protection de l'identité et de l'information. DGR sert des clients commerciaux, du secteur public et des organismes sans but lucratif, et met l'accent sur l'expertise certifiée, les migrations à grande échelle et une livraison pratique pour résoudre des défis informatiques complexes.

Description

• Support Microsoft 365 customer environments through assigned engineering tasks, basic administration, and ticket-based work. • Assist Engineers and Senior Engineers with customer engagements, project activities, assessments, and implementation support. • Perform surface-level tenant reviews, basic health checks, configuration validation, and research using provided guidance, standards, and checklists. • Document technical findings, configuration notes, ticket activity, project contributions, and work completed. • Follow DGR delivery standards, engineering practices, escalation paths, and documented procedures. • Pursue Microsoft certifications, technical training, and hands-on learning aligned to progression toward Engineer and Senior Engineer responsibilities.

🎯 Exigences

• At least one year of experience working with Microsoft 365 technologies in an administrative or support capacity. • Interest in developing Microsoft 365 administration skills, including Exchange Online, Teams, SharePoint Online, and OneDrive for Business. • Ability to follow documented procedures, checklists, troubleshooting steps, and engineering guidance. • Developing troubleshooting mindset for common access, collaboration, productivity, and Microsoft 365 administration issues. • Awareness of Microsoft 365 security concepts such as MFA, Conditional Access, and email protection. • Exposure to PowerShell or willingness to learn basic administrative scripting. • Excellent communication and customer service skills. • Ability to balance assigned tickets, project support, administrative tasks, and learning objectives in a consulting engineering environment.

🏖️ Avantages

• Group Health Care Plans (Medical, Dental & Vision) • Company Paid Life Insurance (Basic & AD&D) • Company Paid Short-Term & Long-Term Disability • Company Paid Family Leave (Maternity, Paternity) • Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance) • 401(k) with Company Match • Paid Time Off (Vacation, Sick & Public Holidays) • Certification Reimbursement • Work From Home Program • Wellness Resources