Field Service Technician

🕒 il y a 1 mois

🌽 Illinois – Distant

🌽 Illinois – Remote

💵 $22 - $25 / heure

⏰ Temps Plein

🟢 Junior

🔧 Ingénieur Service Itinérant

🚫👨‍🎓 Aucun diplôme requis

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Diebold Nixdorf

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1859

💼 Conseil

📣 Marketing

📦 Logistique

Consulting • Marketing • Logistics

Diebold Nixdorf est une entreprise mondiale axée sur la transformation de la manière dont les gens effectuent des opérations bancaires et font leurs achats en fournissant des solutions innovantes pour les secteurs bancaire et de la distribution. Engagée en faveur de la durabilité, Diebold Nixdorf offre une technologie évolutive, alimentée par l'IA, qui améliore l'inclusion financière et promeut des opérations respectueuses de l'environnement. Leurs services comprennent une gamme de portails de support et de solutions d'expérience client, qui visent à aider les banques de détail et les distributeurs à s'adapter aux demandes du marché en évolution.

Description

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

🎯 Exigences

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements. • PC literacy and good knowledge and application of the relevant tools and methods. • Product knowledge of relevant industry and basic ITIL skills preferred. • Ability to attend training classes in Canton, Ohio for 1-2 weeks, paid training, multiple trainings. • Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. • Acceptance of exposure to the outside elements. • Shift adaptability, which would include an on-call rotation for evenings and weekends. • Exceptional customer service skills are needed. • Ability to organize and inventory truck stock parts and tools. • Sense of urgency, organizational skills, professional presence and work in team environment. • Ability to pass MVR, background and drug test where required.

🏖️ Avantages

• Health, Dental, and Vision Insurance • Life Insurance • Critical illness, Accident, and Hospital Indemnity Insurance • 401(k) Savings Plan • Health Savings Account • Leave of Absence Benefits • Paid Time Off