Account Manager

🕒 il y a 1 mois

⛰️ Colorado – Distant

⛰️ Colorado – Remote

💵 $70 000 - $87 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

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Digible, Inc

Site WebLinkedInTous les Emplois

51 - 200 employés

📣 Marketing

🏠 Immobilier

☁️ SaaS

💰 €250 000 Seed Round en 2018-04

Marketing • Real Estate • SaaS

Digible, Inc. est une agence de marketing avant-gardiste spécialisée dans l'industrie multifamiliale. L'entreprise fournit des stratégies de médias payants et de médias organiques personnalisées, en s'appuyant sur des technologies innovantes et des analyses basées sur les données pour améliorer la visibilité et la réputation des clients. Digible, Inc. propose des services incluant le SEO, le marketing sur les réseaux sociaux, et la gestion de la réputation, avec un fort accent sur des programmes centrés sur le client et mesurables. En tant que partenaire certifié Google et Meta Business, Digible est reconnue pour son engagement envers la transparence des prix et des rapports, favorisant une culture de passion et de bonheur dans le secteur multifamilial. L'entreprise est connue pour son approche transformative du marketing des appartements, s'efforçant de redéfinir les normes de l'industrie.

Description

• Manage 4–8 clients across 100–120 accounts as the primary point of contact and relationship owner • Deliver proactive communication and strategic guidance — clients should hear from you before they need to reach out • Provide monthly and mid-month performance reports with clear analysis and actionable recommendations, completed by set deadlines • Monitor client KPIs, retention, and satisfaction — identify risks early and take action within 48 hours • Maintain a monthly retention rate of 96%+ and a response time under 6 hours • Oversee all digital aspects of client campaigns including Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Reputation Management, Email, and more • Proactively analyze campaign data to identify trends, issues, and optimization opportunities • Collaborate cross-functionally with Paid Media, Organic, and Tech teams to drive continuous performance improvement • Serve as a product expert for Fiona, Digible’s tech platform — lead client demos, support onboarding, track issues, and relay feedback to the development team • Contribute insights and process improvement ideas to departmental initiatives • Work cross-functionally to ensure accuracy, efficiency, and consistent service delivery

🎯 Exigences

• 2–4 years in a client-facing role • 2+ years of digital marketing experience, including paid search and paid social • Experience in a fast-paced agency environment • Strong communication skills — clear, responsive, and direct • A growth mindset and genuine curiosity about digital marketing • Multifamily, Senior Living, or Student Housing experience is a plus

🏖️ Avantages

• 4-Day Work Week (32 Hour Work Week) • WFA (Work From Anywhere) • 3 weeks of PTO as well as Sick leave, and Bereavement • 11 paid holidays • 401(k) + Match • 75% employer paid health benefits (Medical, Dental, and Vision) • $75/month reimbursement for Physical Wellness • $75/month reimbursement for Mental Wellness • $1000/year travel fund for employees who have been with Digible 3+ years • Dog-Friendly Office • Paid Parental Leave • Weekly Lunches and Snacks for in-office employees