AI Solutions Architect – Unified Communications

🕒 il y a 2 mois

🤠 Texas – Distant

🤠 Texas – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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Sangoma

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 1984

🏢 Entreprise

Communications • Enterprise • Managed Security

Sangoma est une plateforme de communication d'entreprise de premier plan, spécialisée dans les solutions cloud, hybrides et sur site, fournissant des solutions internes fiables ainsi que des services de réseau et de sécurité. Avec plus de 40 ans d'expérience, Sangoma offre une large gamme de produits comprenant des outils de voix, vidéo, réseaux et de productivité conçus pour améliorer l'efficacité des employés et la satisfaction des clients. Ils servent plus de 100 000 clients, en offrant des solutions sur mesure qui maximisent la collaboration tout en minimisant les coûts et assurent la continuité des activités grâce à des technologies innovantes.

Description

• **Your Role:** • - Partnering with Product Management to define AI-enabled capabilities that drive real competitive advantage • - Vetting ideas early to ensure they are technically viable, scalable, and aligned with long-term platform strategy • - Architecting AI-driven systems that balance performance, latency, accuracy, cost, and operational complexity • - Designing end-to-end data flows that integrate seamlessly into Sangoma’s UCaaS and CCaaS environments • - Guiding engineering teams with clear architectural specifications and measurable design principles • - Ensuring AI components are secure, resilient, observable, and production-ready • - Participating in design workshops, roadmap discussions, and cross-functional planning sessions • You will help ensure that what we build is not only innovative, but durable, scalable, and aligned with long-term platform evolution.

🎯 Exigences

• Your Background: • - 3 plus years of experience in Technical Product Architecture, Systems Design, AI Solutions Engineering, or similar role deploying AI/ML solutions in production • - Strong understanding of modern AI/ML techniques including LLMs, NLP, predictive modeling, speech analytics, agent assist, and automation • - Demonstrated ability to design complex AI-driven systems and manage trade-offs such as accuracy vs. speed vs. cost • - Exceptional communication and documentation skills, able to translate complex concepts across technical and non-technical audiences • - Experience with Product Discovery and early-phase ideation preferred • - Knowledge of UCaaS and CCaaS domains, real-time communications systems, and telecom concepts preferred • - Familiarity with secure model deployment, data governance, and responsible AI practices preferred

🏖️ Avantages

• **What We Offer:** • - Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period • - Matching 401K program - 100% match on 4%. • - Employee Stock Purchase Plan after one year of service. • - Flexible Time Off & Company Holidays • - Entrepreneurial work environment partnered with high growth career opportunities • - • Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?