Senior Product Manager – Marketplace

🕒 il y a 1 mois

🇪🇸 Espagne – Télétravail

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

👻 Score fantôme 29%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Docplanner

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🏥 Santé

🏪 Place de marché

☁️ SaaS

💰 Venture Round - DocPlanner en 2021-09

Healthcare • Marketplace • SaaS

Docplanner est une plateforme de santé mondiale qui met en relation les patients avec les médecins et fournit des outils de gestion de cabinet et d'engagement des patients aux cliniques et professionnels de la santé. L'entreprise propose une solution intégrée de bout en bout pour aider les patients à trouver et à prendre rendez-vous avec des médecins, réduire les rendez-vous non honorés, améliorer les flux de travail des cliniques et aider les médecins à gérer leur présence et leur réputation en ligne. Docplanner opère dans 13 pays avec plus de 2 800 employés, rapporte environ 25 millions de rendez-vous pris par mois, environ 100 millions de visites mensuelles sur son site Web, et environ 300 000 médecins actifs utilisant ses services.

Description

• Owning Doctor Success strategy and outcomes • Co-own the core success and health metrics for the marketplace customer base: retention, churn and the reduction of zero-booking (“zero-UB”) doctors. • Partner with Customer Success and Patient Marketing to set doctors up for success from onboarding through renewal, closing the loop between how a profile is configured and the bookings it generates. • Design differentiated success journeys for different customer segments, specialties, and maturity levels. • Own the business logic that governs how doctors and clinics are ranked, matched, and surfaced across marketplace search and listings. • Balance patient experience and relevance against doctor outcomes and commercial objectives, and define the guardrails that keep that balance healthy. • Define evaluation frameworks, success metrics, and experiments to measure and continuously improve ranking quality. • Own the roadmap and business logic for our paid visibility products, including First Class (premium placement) and Media360 (managed patient-acquisition media). • Make the value of these products transparent to customers, so the ROI is obvious and repeatable. • Use SQL and analytics tools daily to answer your own questions, size opportunities, and validate decisions – without waiting on someone else to pull the numbers. • Instrument products well, define the metrics that matter, and build the dashboards and experiments the team runs on. • Drive an experimentation culture: form hypotheses, run A/B tests, read the results honestly, and iterate. • Use AI tools such as Claude, Claude Code, Cursor, and AI prototyping tools daily to accelerate discovery, prototyping, PRD creation, and execution. • Move quickly from research and discovery to validation, launch, and iteration using AI-assisted workflows. • Work closely with Customer Success, Patient Marketing, Engineering, Data, Design, and country teams to deliver impact across markets. • Use qualitative and quantitative research to inform decisions and optimise customer outcomes. • Help evolve our marketplace and AI-native product practices and level up the wider product organization.

🎯 Exigences

• 5+ years of Product Management experience building digital consumer or marketplace products. • Strong product thinking and a user-centric mindset, paired with the commercial instinct to connect product decisions to business outcomes. • Excellent communication and stakeholder-management skills across both commercial and technical audiences. • Experience working cross-functionally with Engineering, Design, and Data teams. • Extreme ownership, comfortable operating in ambiguity and shaping products in emerging spaces. • Fluent with SQL and comfortable querying large datasets to explore, size, and validate opportunities independently. • Proven ability to translate business logic into ranking, scoring, or matching logic – and to reason clearly about the trade-offs. • Strong analytical and experimentation skills; you make decisions from data and can defend them. • Strong grasp of the metrics that drive a subscription marketplace: churn, retention, engagement, activation, ARPU, and lifetime value. • Experience owning or moving retention and engagement metrics for a customer base, not just shipping features. • Understanding of two-sided marketplace dynamics and the tension between supply-side outcomes and consumer experience. • Strong AI-native product mindset, with hands-on experience using AI tools in daily product workflows. • Ability to move quickly from research and discovery to execution and launch.

🏖️ Avantages

• A salary adequate to your experience and skills. • Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings. • Remote or hybrid work model with our hub in Barcelona. • Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly). • Summer intensive schedule during July and August (work 7 hours, finish earlier). • 23 paid holidays, with exchangeable local bank holidays. • Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate). • Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental). • Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy. • Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling. • Free English and Spanish classes.