Director of Apparel Operations – Systems

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Doing Things

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2017

📣 Marketing

💼 Conseil

🏨 Hôtellerie

💰 Series A en 2022-02

Marketing • Consulting • Hospitality

Doing Things est un portefeuille de marques sociales avant tout, axé sur la création de communautés passionnées grâce à un contenu authentique et des produits uniques. Fondée par des créateurs, l'entreprise est passée de quelques pages de mèmes à un acteur majeur de l'économie créative, gérant plus de 40 marques avec une portée collective de 567 millions d'impressions mensuelles. Ils excellent dans la création de pertinence culturelle et de viralité grâce à l'humour et au divertissement, offrant une gamme diversifiée de produits incluant des vêtements, des marchandises et des événements expérientiels. Leur stratégie de monétisation englobe la création de contenu, le commerce, les événements et la licence, les rendant influents dans la formation de la culture et des tendances Internet.

Description

• Own the operational systems stack, including ERP, EDI, Shopify integrations, 3PL connections, shipping, and returns tooling • Manage ERP item setup, order flows, inventory synchronization, and operational reporting • Onboard 3PLs and other tools through mappings, testing, documentation, and go-live • Lead the Breezy systems transition, including configuration, migration, process redesign, automation, and data-accuracy enforcement • Partner with distribution centers and warehouse teams on throughput, order accuracy, on-time shipping, and returns processing • Manage the 3PL network and outbound carrier mix, including SLAs, rate negotiations, capacity planning, service levels, and shipping costs • Own peak readiness for BFCM and major drops, including staffing, inventory positioning, and carrier capacity • Manage EDI operations with retail partners, including order acknowledgments, ASNs, routing-guide compliance, labeling, and chargeback prevention and disputes • Own inventory accuracy through cycle counts, receiving discipline, and reconciliation across distribution centers, 3PLs, and systems • Manage inbound international freight, customs, duties, and delivery windows into distribution centers and 3PLs • Liaise with apparel production on receiving and launch-readiness plans and downstream risks • Develop the Operations Team through KPIs, training, safety, and accountability • Build and maintain SOPs and run a weekly operations metrics cadence • Partner cross-functionally with merchandising, marketing, commerce, finance, and apparel production

🎯 Exigences

• Deep, hands-on ownership of a mid-market cloud ERP and EDI, such as SPS Commerce or similar • Ability to configure, troubleshoot, and improve ERP and EDI systems directly • Experience onboarding partners onto an ERP/EDI stack, including retailer mappings, 3PL integrations, testing, and go-live • 7+ years of experience in logistics, fulfillment, or distribution operations for apparel or consumer products • At least 2 years of people-management experience • Experience managing inbound international freight, customs, and duties into a domestic distribution center • Proven 3PL management experience, including selection, SLA negotiation, scorecarding, and switching providers when needed • Wholesale/B2B operations experience with major-retailer compliance, routing guides, ASNs, and chargeback management • Detail-obsessed, process-driven, and calm under pressure • Strong people-management skills, including setting standards, giving direct feedback, and building self-sufficient teams