Litigation Operations Consultant, Projects & Technology

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🗣️🇺🇸🇬🇧 Anglais requis

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AAA

5001 - 10000 employés

Fondée en 1902

🚘 Automobile

🛡️ Assurance

📦 Logistique

Automotive • Insurance • Logistics

AAA est une fédération de clubs automobiles affiliés, offrant divers services et produits liés au voyage principalement à ses membres. Elle fournit une assistance routière d'urgence, des outils de planification de voyage et des réductions pour les membres tant au niveau national qu'international. Chaque club opère indépendamment dans sa propre région géographique, servant ses membres locaux tout en respectant les normes générales de l'AAA. AAA vend également des produits de voyage tels que des cartes et des guides, offrant des ressources pour faciliter les voyages internationaux. L'organisation facilite un réseau où les avantages de l'adhésion, tels que les réductions mondiales et les services d'urgence, sont étendus aux membres internationaux voyageant aux États-Unis et vice versa.

Description

• Manage the litigation project portfolio, triaging litigation ideas through division intake and updating SharePoint and Jira through resolution • Apply project management and change management concepts to drive adoption of new processes, tools, and workflows • Identify operational gaps, risks, and improvement opportunities and implement practical solutions • Facilitate adoption of new and updated processes, workflows, tools, and vendor solutions • Communicate with attorneys, legal staff, litigation leadership, vendors, and business partners while safeguarding confidentiality • Schedule, prepare agendas for, and facilitate project and project portfolio management meetings • Prepare reports, analyses, and presentations for leadership audiences • Partner with Claims Law and Subrogation Law leadership to discover needs and translate requirements into project, process, technology, and change initiatives • Coordinate project management activities across litigation operations, including monthly meetings, progress tracking, prioritization, and roadblock resolution • Partner with IT, strategic sourcing, facilities, finance, and other business functions on cross-functional initiatives • Lead key litigation operations projects directly • Travel as needed for divisional/team meetings and other in-person meetings

🎯 Exigences

• Bachelor’s degree in a related field, or equivalent combination of education and relevant experience • Minimum of 8 years of relevant legal, legal operations, or litigation operations experience • Experience managing operational functions and supporting cross-functional initiatives • Advanced knowledge of legal concepts, terminology, and procedures relevant to legal or litigation support functions • Strong understanding of law office and litigation office administration, facilities management, budgeting, purchasing, and legal technology • Working knowledge of legal operations, litigation operations, project management, financial management, and process improvement concepts • Ability to manage people, prioritize competing demands, and operate with limited direction • Ability to analyze issues, develop solutions, and support implementation • Strong interpersonal, written, and verbal communication skills • Proficiency with Microsoft Word, Excel, and matter or case management systems • Ability to prepare reports and analyses, lead meetings, and collaborate across functions • Litigation operations experience within a law firm, staff counsel organization, or insurance company • Experience supporting attorneys, paralegals, and legal support staff in a litigation environment • Paralegal certification or other relevant professional certifications • People leadership or supervisory experience preferred • Change management, project management, and/or process improvement certification • Experience preparing presentations and documenting workflows using PowerPoint or similar tools • Knowledge of change management or project management methodologies • Experience supporting multiple law offices or geographically dispersed teams • Experience leading moderately complex projects involving multiple stakeholders • Ability to travel as needed for divisional/team meetings and other in-person meetings • Must have authorization to work indefinitely in the United States • CSAA does not provide visa sponsorship; applicants must not require immigration support now or in the future

🏖️ Avantages

• Annual bonus eligibility for most roles • 401(k) with a company match • Career growth and development opportunities • Leaders and mentors supporting long-term success • Remote-first Flexible Workplace • Flexibility to work from various locations, including CSAA offices • Inclusive and welcoming workplace • Reasonable accommodations for qualified applicants and employees with disabilities or other limitations • Company-wide annual discretionary bonus through the Annual Incentive Plan (AIP), up to 12% of eligible pay • Mentoring, leadership programs, tuition support, and hands-on experiences • In-person gatherings for moments that matter

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