Annuity Operations Analyst

🕒 il y a 2 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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Group 1001

Site WebLinkedInTous les Emplois

501 - 1000 employés

💼 Conseil

🏥 Santé

💸 Finance

Consulting • Healthcare • Finance

Group 1001 est un collectif axé sur l'autonomisation des entreprises et des communautés grâce à des solutions financières innovantes et des partenariats stratégiques. L'entreprise propose des produits d'assurance et de rente simples et accessibles, conçus pour aider les individus à gérer et accroître leur épargne. Leur plateforme d'investissement en ligne offre aux utilisateurs un moyen numérique de contrôler leur avenir financier. Group 1001 investit également dans des partenariats qui améliorent le développement communautaire à travers l'éducation et le sport. Avec une culture axée sur la technologie, ils transforment l'industrie de l'assurance et aident les communautés à prospérer.

Description

• Identify process breakdowns across annuity operations and perform root-cause analysis on variances, exceptions, and NIGO drivers • Recommend operational corrective actions with quantified outcomes • Map end-to-end operational processes and quantify bottlenecks and waste • Build business cases for improvement initiatives tied to time, cost, quality, and operational performance • Partner with operations leads to design, pilot, and roll out process changes • Measure pre/post impact and codify updated operational procedures • Partner with Data, IT, and Technology to improve operational data quality and reduce manual reporting • Translate operational strategic questions into structured analyses and clear recommendations • Support driver-based volume forecasting and capacity planning • Maintain the department's operational FMEA and execute against known peak events • Support operations-side readiness for product, regulatory, legal, tax, and technology changes • Translate requirements into updated processes and procedures and partner with Operations Trainers on training needs • Produce operational performance reporting on SLA attainment, First Request Resolution, quality accuracy, productivity, workload multiplier, and forecast versus actual • Serve as operations-side liaison for Compliance, Legal, Tax, Treasury, Audit, and Risk partners • Provide operational context, evidence of execution, and coordinated operations-team responses

🎯 Exigences

• 3–5 years’ experience in annuity contracts, death claims processing, and regulatory compliance required • Prior experience with claim event lifecycle, including death claim annuitization, surrenders, partial withdrawals, RMDs, and 1035 exchanges preferred • Demonstrated experience contributing to process improvement initiatives with quantified outcomes • Proven track record in root-cause analysis, ideally with Lean Six Sigma concepts • Bachelor’s Degree in Business, Finance, or Insurance preferred, or equivalent work experience in annuity claims processing • Strong business acumen in a highly regulatory environment • Ability to influence and drive change across functional lines of business

🏖️ Avantages

• Health insurance • Dental insurance • Vision insurance • Basic Life Insurance • Supplemental Life Insurance • Short-Term Disability • Long-Term Disability • Employee Assistance Program • Wellness programs • 401K plan with matching contributions by the Company • Supportive work environment where employee differences are valued