Engagement Manager – Lead

🕒 il y a 7 jours

🗽 New York – Distant

🗽 New York – Remote

💵 $250 000 - $275 000 / an

⏰ Temps Plein

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Domino Data Lab

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2013

🤖 Intelligence artificielle

🏢 Entreprise

☁️ SaaS

💰 Series F en 2022-06

Artificial Intelligence • Enterprise • SaaS

Domino Data Lab est une entreprise qui permet aux entreprises pilotées par l'IA de concevoir et de gérer l'intelligence artificielle à grande échelle grâce à sa plateforme Enterprise AI. La plateforme offre une expérience intégrée pour le développement de modèles, MLOps, la collaboration et la gouvernance, permettant aux entreprises mondiales d'innover dans divers secteurs. Domino soutient un meilleur développement médicinal, une agriculture productive et la création de produits compétitifs. Créée en 2013 et soutenue par des investisseurs renommés tels que Sequoia Capital et NVIDIA, Domino permet aux entreprises d'optimiser efficacement le déploiement de l'IA.

Description

• Own the customer program end-to-end: from contract signature through expansion. You're accountable for outcomes, not activities, and every engagement you lead has a single owner (you), clear milestones, and a cadence that keeps everyone (internally and externally) moving as the program manager • Partner with account team to ensure every engagement is scoped to be delivered with excellence, bridging what is sold with what can be executed • Direct the delivery pod (our Forward Deployed Engineers and Integration & Architecture teams) for customer engagements. Put capacity where it creates the most value and keep programs on track across milestones, stakeholder communication, and account health • Earn trust at every level: from C-suite sponsors to the data scientists running models in production. You close the gap between strategic intent and day-to-day delivery • Lead the room in solutioning conversations: connect how Domino builds, scales, and governs AI to the outcomes customer leadership actually cares about. You operate as a peer, not a vendor • Make adoption real: drive rollout, enablement, and change management so what your team ships gets used, not shelved • Turn customer engagements into growth in partnership with customer success and sales — proactively uncovering new use cases and expansion opportunities, qualifying them, and routing them back to internal teams to fuel pipeline • Be the customer's voice inside Domino: convert field intelligence into product feedback, escalations, and commercial signals that make the broader team smarter

🎯 Exigences

• 4–8 years in an enterprise customer-facing discipline: implementations, consulting, technical program management, or product. Caliber and complexity matter more than the title • You move before the problem is fully formed: comfortable when the customer can't yet articulate what's wrong and treating ambiguity as the starting point • You turn unstructured executive conversations into executable plans: connecting model development, deployment, and governance without losing what actually matters • You know enough about how enterprise data science teams build, scale, and govern models to ask the right questions before the customer knows they need to answer them • Real delivery ownership across full cycles, not coordination. You hold an execution rhythm, hold a position when things get hard, and don't create bureaucracy to do it • Experience leading a team: direct reports, a cross-functional pod, or a mix of engineers and specialists. You set direction, develop people, and hold accountability without micromanaging • Technically fluent across software architecture, predictive modeling, and agentic systems: able to get hands-on when it matters and learn new domains fast • Solutions-oriented by default. You escalate with a recommendation, not just a problem, and reach for AI to do all of it faster and better • Background in life sciences, financial services, or a regulated industry where reproducibility, auditability, and compliance are non-negotiable is a meaningful advantage.

🏖️ Avantages

• equity • company bonus or sales commissions/bonuses • 401(k) plan • medical, dental, and vision benefits • wellness stipends.