Account Manager

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🌵 Arizona – Distant

🌵 Arizona – Remote

💵 $65 000 - $75 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 8%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Dragonfly Health

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2004

🏥 Santé

☁️ SaaS

💊 Pharmaceutique

💰 Secondary market en 2021-12

Healthcare • SaaS • Pharmaceuticals

<Dragonfly Health> est une plateforme de données, de technologie et de services pour les soins à domicile qui intègre des équipements médicaux durables (DME) et des solutions pharmaceutiques. Issue de la fusion de StateServ et Delta Care Rx, Dragonfly Health exploite un réseau de prestataires couvrant les 50 États, axé sur les soins palliatifs et les soins post-aigus, utilisant des technologies avancées et une intelligence d'affaires pour orchestrer les commandes, les livraisons, et améliorer l'efficacité opérationnelle ainsi que la satisfaction des patients.

Description

• Build trusted relationships with hospice customers and become a strategic partner in their long-term success • Deliver an exceptional customer experience by understanding client needs and aligning Dragonfly Health solutions to support quality care and operational excellence • Partner with Clinical Managers to promote appropriate medication utilization, patient care outcomes, and cost management initiatives • Lead recurring business reviews by preparing meeting agendas, facilitating customer discussions, documenting action items, and ensuring follow-through • Coordinate with Billing, Operations, Customer Service, Implementation, and other internal teams to resolve issues and deliver seamless service • Support new customer onboarding, implementations, integrations, and post-go-live education • Maintain accurate customer records, activities, and account plans within Salesforce • Monitor account performance, utilization trends, and customer health to proactively identify opportunities, risks, and recommendations • Collaborate with Sales to support customer growth, acquisitions, expanded services, and strategic initiatives • Participate in customer education, conferences, and marketing events while serving as a trusted resource for clients and internal partners

🎯 Exigences

• Bachelor's degree in Healthcare Administration, Nursing, Business Administration, Pharmacy, or a related field (or equivalent experience) • 3+ years of experience in healthcare account management, client services, hospice operations, pharmacy services, clinical support, or a related healthcare environment required • Experience supporting hospice, home health, long-term care, post-acute care, or pharmacy customers preferred • Strong relationship-building and communication skills with the ability to influence stakeholders at multiple organizational levels • Experience leading customer meetings, presentations, and business reviews • Ability to manage multiple customer accounts, priorities, and projects in a fast-paced environment • Strong analytical and problem-solving skills with the ability to interpret utilization, operational, and financial trends • Experience collaborating across clinical, operational, billing, implementation, customer service, and sales teams • Proficiency with Salesforce or other CRM platforms and Microsoft Office • Clinical licensure (RN, LPN, RPh, or PharmD) or healthcare-related certifications are a plus • Ability to work independently from a home or corporate office to achieve objectives

🏖️ Avantages

• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.) • Growth Opportunity and Career Advancement • Agile and Adaptable team culture • Innovative and revolutionary technology solutions • Continuous learning and skill development • Opportunities for career advancement

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