COE Manager, Global Contract Logistics

🕒 il y a 5 jours

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

🗣️🇩🇪 Allemand requis

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Logo of DSV - Global Transport and Logistics

DSV - Global Transport and Logistics

10 000+ employés

Fondée en 1976

🚘 Automobile

🏥 Santé

💼 Conseil

Automotive • Healthcare • Consulting

DSV - Transport et Logistique Globaux est une entreprise mondiale de transit et de logistique offrant des services de transport aérien, maritime, routier et ferroviaire, de logistique contractuelle, d'entreposage et de services à valeur ajoutée pour la chaîne d'approvisionnement. Elle opère un large réseau mondial de bureaux et d'installations logistiques, propose des outils numériques et de connectivité (myDSV, suivi, APIs/EDI) pour la réservation et la visibilité des expéditions, et dessert des secteurs industriels tels que la santé, l'automobile, l'aéronautique et les biens de consommation tout en poursuivant des initiatives durables et innovantes.

Description

• Manage GCM Center of Excellence activities and align CoE program development with global operations across Safety, Security, Sustainability, Quality, IT Systems, Training, CIP, Operations Excellence, and Innovation • Drive and shape CoE programs focused on best-in-class customer service • Develop, align, and implement processes and tools to improve the business • Lead communication strategy around CoE program scope to promote company strategy and priorities • Co-manage change management programs supporting customer strategy • Identify, design, and implement continuous improvement initiatives • Measure and report the impact of initiatives • Collaborate with GCM Business Management on strategy, future growth, and business sustainment • Build and manage relationships across all organizational levels • Act as senior global interface with appropriate customer-side stakeholders and understand their demands • Help drive the GCM global strategic planning process and roadmap • Track and ensure strategic initiatives are managed, delivered, and measured against customer goals • Implement a continuous auditing culture across the CoE • Drive performance across global sites through key metric monitoring • Escalate risks and issues • Communicate proactively across business units and organizational layers to gain feedback, buy-in, and alignment • Identify and implement best practices

🎯 Exigences

• 7+ years’ experience in operational roles in the contract logistics industry • Demonstrable end-to-end experience across sales, strategy, consulting, and supply chain • Sufficient expertise within the account industry and a high-level understanding of local market conditions • Business degree required • Master’s degree preferred • Third-party logistics experience preferred but not required • Fluent in English • Additional language skills highly beneficial • Ability to collaborate with operations team members and client representatives to troubleshoot and solve problems • Excellent verbal, written, and visual/presentation communication skills • Proven interpersonal skills to develop strong working relationships at all levels and across geographies • Ability to influence, motivate, and inspire others • Ability to question and challenge existing ways of thinking • Proactive approach to change • Entrepreneurial-minded self-starter capable of working under pressure in a fast-paced, dynamic, and changing environment • Ability to work independently and proactively • Ability to think strategically and tactically to drive cross-functional initiatives • Excellent organizational skills • Ability to multitask and prioritize on an ongoing basis • Program management mindset; results-oriented and able to meet deadlines • Strong knowledge of Microsoft Office, especially Word, Excel, and PowerPoint

🏖️ Avantages

• Capital-forming benefits • Company pension scheme • Employee discounts • DSV employee card with a monthly net credit • JobRad bike leasing • Anniversary payments • Supplementary health insurance (depending on division) • Computer glasses for screen work • Group accident insurance • Extensive onboarding with an individual training plan • A great, dedicated, and motivated team • Flat organizational structures • An open working atmosphere • Diverse range of tasks with significant decision-making freedom • Modern workplace • Transparent flexitime policy • Option to work remotely • Regular training and development programs • E-learning offerings • Talents@DSV initiatives • Tailored development programs may be available

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