Legacy Platform Support Engineer

Emploi pas sur LinkedIn

🕒 il y a 8 jours

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Dura Digital

Site WebLinkedInTous les Emplois

11 - 50 employés

☁️ SaaS

🤖 Intelligence artificielle

🤝 B2B

SaaS • Artificial Intelligence • B2B

Dura Digital est une entreprise fondée par Fernanda Badano qui se spécialise dans l'aide à la transformation numérique des entreprises de ses clients. La société propose une gamme complète de services, incluant le design centré sur l'humain, l'ingénierie avancée et les solutions d'intelligence artificielle. Avec un engagement envers l'innovation et un modèle de studio à double localisation, Dura Digital se concentre sur la réalisation du futur numérique pour ses clients. Basée à Seattle, aux États-Unis, avec des bureaux à Montevideo, Uruguay et Edmonton, Canada, l'entreprise exploite les talents technologiques locaux pour offrir des solutions complètes qui répondent aux défis et opportunités évolutifs des technologies d'intelligence artificielle générative.

Description

• Support, maintain, and enhance legacy applications built with VB.NET and SQL Server. • Troubleshoot production issues across connected application and operational environments. • Investigate incidents, identify root causes, and implement effective long-term solutions. • Support Windows Forms desktop applications and Windows service-based applications. • Write and optimize T-SQL queries, stored procedures, and database scripts. • Monitor and troubleshoot integrations with OPC services and other IT/OT systems. • Diagnose issues involving Windows operating systems, RFID scanners, printers, FTP processes, and other connected devices. • Collaborate directly with end users to understand issues, communicate progress, and validate solutions. • Participate in application deployments, testing, production validation, and ongoing system improvements. • Maintain technical documentation, support procedures, and application knowledge. • Work closely with business, technical, and operational teams to ensure application reliability and continuity.

🎯 Exigences

• Professional experience supporting and maintaining enterprise applications in production environments. • Hands-on experience with VB.NET. • Strong experience with Microsoft SQL Server and T-SQL. • Experience supporting Windows Forms desktop applications and Windows services. • Strong troubleshooting and root cause analysis skills. • Experience working with Windows operating systems and connected technical environments. • Ability to communicate directly and effectively with end users and client stakeholders in English. • Experience working with incident management, production support, and application maintenance processes. • Proficiency with version control tools such as Git. • Experience working in Agile environments and with tools such as Jira or Azure DevOps. • Experience with IT/OT integrations and OPC services (Nice to have). • Experience supporting industrial, manufacturing, logistics, transportation, or operational systems (Nice to have). • Familiarity with RFID scanners, printers, FTP processes, and hardware-integrated applications (Nice to have). • Knowledge of wholesale loading and shipping processes for rail or truck transportation (Nice to have). • Experience with application monitoring, deployments, and production validation (Nice to have). • Familiarity with ServiceNow or similar incident management platforms (Nice to have).