Solutions Engineer

Emploi pas sur LinkedIn

🕒 il y a 16 jours

🇺🇸 États-Unis – Télétravail

💵 $115 000 - $125 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 4%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Eleven Eleven

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2016

💼 Conseil

📣 Marketing

🎯 Recrutement

Consulting • Marketing • Recruitment

Eleven Eleven est un partenaire global de talents et une agence de recrutement spécialisée dans le placement de talents seniors et à haut niveau pour des entreprises à haute performance dans les jeux vidéo et la technologie de pointe, couvrant des rôles allant de la programmation, l'art, le design, le marketing à la production. Ils offrent des solutions de recrutement sur mesure — recherches exclusives et retenues, talents fractionnels/contractuels, et un Launch Pad axé sur les startups — utilisant des réseaux industriels étendus et une recherche assistée par l'IA pour fournir rapidement des listes restreintes et augmenter les effectifs pour des studios de jeux, la technologie immersive, l'IA, le ML, la cybersécurité, et des secteurs connexes. De grands studios leur font confiance, ils opèrent à l'international et mettent l'accent sur un recrutement humanisé et efficace pour les organisations de jeux, Deep Tech et IA.

Description

• Serve as the technical authority for deploying Eleven's Wi-Fi and network management platforms at scale • Partner with Implementation Managers, Customer Success Managers, Engineering, Local Service Providers, and delivery partners • Enable and support Local Service Providers throughout the implementation lifecycle • Provide technical guidance, deployment expertise, design validation, troubleshooting, and operational best practices • Build partner capability and drive consistent deployment standards • Provide remote implementation guidance and technical oversight • Assist with complex implementations and technical escalations • Validate routing, VLANs, wireless controller configuration, authentication, firewall, and connectivity requirements • Serve as technical lead for concurrent enterprise customer engagements • Establish credibility with customer IT and network teams • Develop reusable implementation playbooks, standards, and validation procedures • Standardize deployment methodologies across Local Service Providers • Identify recurring issues and drive automation opportunities • Contribute to deployment forecasting and capacity planning • Create and maintain technical documentation and best practices • Build trusted relationships with Local Service Provider engineering teams • Deliver technical workshops, onboarding, and certification • Mentor partner engineers on Stella deployment methodologies • Measure partner capability and recommend continuous improvements • Provide structured implementation feedback to Product and Engineering • Assist Implementation and Customer Success teams with technical planning and customer escalations • Evaluate new deployment tools and technologies • Report to the VP of Implementation; no direct reports

🎯 Exigences

• 5+ years of enterprise networking, implementation or technical consulting experience • Experience supporting managed service providers, customer service providers, or systems integrators • Strong knowledge of Ethernet, TCP/IP, VLANs, routing, switching, Wi-Fi, RADIUS, 802.1X and firewall technologies • Experience with Cisco, Aruba, Ruckus, Juniper, Fortinet, Meraki, or equivalent platforms • Excellent troubleshooting, documentation, presentation, and customer communication skills • Ability to manage multiple concurrent implementation activities and partner engagements • Candidate must be based in the United States and comfortable working remote • Flexibility to accommodate meetings with customers in EMEA and other time zones across the US and globe • Ability to travel internationally • Current active passport or ability to obtain one within the first 2 months of employment • Ability to drive to client sites if needed • Hospitality, managed services, or telecommunications experience strongly preferred • Experience developing technical standards, playbooks, and partner certification programs strongly preferred • SD-WAN, cloud-managed networking, and network automation strongly preferred • AI-assisted deployment, operational tooling, and process automation strongly preferred • Experience enabling technical partners at scale strongly preferred • Located in the Eastern time zone strongly preferred • Bachelor's degree in a related field strongly preferred • Legally eligible to work for any US employer; Eleven is not able to sponsor candidates

🏖️ Avantages

• Medical coverage • Dental coverage • Vision coverage • 401(k) plan • Balanced Time Off (BTO) with no fixed number of vacation days • 11 paid holidays • Company-wide end-of-year holiday break • Remote work environment • Comprehensive compensation and benefits package