Account Manager Lead – Corporate

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de ElevenLabs, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de ElevenLabs. Vérifiée il y a 1 heure.

Logo of ElevenLabs

ElevenLabs

1 - 10 employés

🤖 Intelligence artificielle

📱 Médias

💰 €19 000 000 Series A en 2023-06

Artificial Intelligence • Media

Laboratoire de recherche. Nous repoussons les frontières de la génération vocale. Nous menons des travaux de recherche et déployons des méthodes inédites en Voice AI afin de rendre les contenus agréables dans toutes les langues et toutes les voix, au bénéfice de nouveaux publics et spectateurs.

Description

• Lead, coach, and develop a high-performing Corporate Account Management team • Own team quota performance, retention, expansion, and cross-sell goals across a high-volume book of business • Drive revenue outcomes and establish rigorous ownership of expansions and cross-sells • Design and implement scalable playbooks for renewals, expansion, and adoption across hundreds of accounts • Embed AI agents and automation into Account Management workflows • Champion AI fluency and adoption of AI-powered approaches across the team • Set strategic direction for Corporate segment structure and staffing as the business scales • Partner with RevOps, Comp/Finance, and CX leadership • Represent the customer voice in leadership discussions and influence roadmap, tooling, and revenue strategy • Manage accounts directly while leading team members

🎯 Exigences

• 5+ years of experience in Account Management, Sales, Customer Success, or post-sales roles within SaaS • Meaningful exposure to high-volume, transactional, or corporate-segment books of business • Proven track record of owning and exceeding revenue targets, including renewals, expansion, NRR/GRR, and cross-sell • 2+ years of direct people leadership experience managing AMs/CSMs, driving team quota, and developing talent through coaching and enablement • Deep AI fluency and daily use of AI tools • Understanding of AI agents and automation • Strong player-coach mindset • Expertise in post-sales methodologies and best practices, including success planning, adoption frameworks, and ROI storytelling • Strategic operational thinking across segmentation, playbook design, and scalable processes • Strong analytical and operational skills • Ability to use data to identify performance trends, optimize workflows, and forecast outcomes • Ability to operate between GMT-4 and GMT-7 timezones • Bonus: hands-on experience with ElevenLabs, Salesforce, Gong, Lemlist, or Sigma

🏖️ Avantages

• Annual discretionary professional development stipend • Annual discretionary stipend for meeting colleagues • Annual company offsite • Monthly co-working stipend for employees not near a main hub • Growth opportunities and flexible paths to drive impact • Remote-first work arrangement • Equal opportunity employment

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